• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Please beaware of a breaking change in the REST API on the next Plesk release (18.0.62).
    Starting from Plesk Obsidian 18.0.62, requests to REST API containing the Content-Type header with a media-type directive other than “application/json” will result in the HTTP “415 Unsupported Media Type” client error response code. Read more here

Question How to disable smarterstats from specific subscriptions?

his for

New Pleskian
I'm trying to disable smarterstats from specific subscriptions to free up licenses, but I can't find it. I've disabled stats in the hosting plan and let it finish with the sync. Yet every subscription tied to that hosting plan still has a smarterstats site.

So how is it supposed to be done?
 
  1. Log into your server as the administrator.
  2. Using Window Explorer, navigate to the installation folder for the SmarterMail service (by default C:\Program Files (x86)\SmarterTools\SmarterStats\MRS\App_Data\Configservice).
  3. Make a backup of the file AppConfig.xml.
  4. Open the AppConfig.xml file with Notepad.
  5. Find and delete these lines:
    • <licenseKey></licenseKey>
    • <activation></activation>
  6. Save the file and then close it.
  7. Stop and Start the SmarterStats Service.
 
Back
Top