how to turn off trial access

[nandar]

Hi,

I have sitebuilder.mydomain.com which can be accessed by everybody.
I don't want anonymous users to use my sitebuilder.
Anybody can tell me how to do that? Thanks.

 

[Dmitry Frantsev]

If you wish to disable guest site creation in Sitebuilder for Linux 3.x you need just remove the plan for trial sites from Users -> Plans section. This plan is marked with special color.
Before removing this plan you need also make sure that this plan is not used by any of the users. You can see it there by checking 'Number of accounts' column.
Try it and let me know about the results.

 

[nandar]

Thanks a lot. It works.
Now, I'm seeing "The plan for trial site was not found" message and get the login page.
Thanks, Dmitry.

 

[Dmitry Frantsev]

By the way, I have updated one of the articles in FAQ and now answer for this questions can be found there:

http://kb.swsoft.com/en/1097

 

[mortar]

Does this change in the config file still fix the problem? As I'm still receiving the error.

 

[Dmitry Frantsev]

Yes, all solutions provided in http://kb.odin.com/en/1097 should work. If you use Parallels Plesk Sitebuilder version 3.x following solution should work:

In Users -> Plans section delete plan for trial sites which is marked with special color. Before deleting this plan make sure that it is not used by any of the users. It can be checked in the same section by Number of accounts column.

Configuration parameter 'allow_trial_sites' appeared only in version 4.x.