CobraArbok
Regular Pleskian
- Server operating system version
- Ubuntu 22.04.1 LTS
- Plesk version and microupdate number
- 18.0.49 Update #2
I haven't received any mail in any mailbox for a few days. It's not even in spam.
The sender has no error report.
Also, but I don't know if it's a related problem or different, all mail sent to a GMail mailbox ends up in spam; some other mailboxes on ISP also consider the mail as spam.
In recent days I had noticed that GMail was rejecting all mail from my mailboxes.
With the ISP (1&1) we have partially corrected the problem: now GMail receives it, but puts it in Spam.
Instead now it's my mailboxes that don't receive mail.
With www.mail-tester.com I receive these reports:
For SpamAssassin
![Plesk-Mail-Server-Settings-1.png Plesk-Mail-Server-Settings-1.png](https://talk.plesk.com/data/attachments/21/21165-3cecc8dec2816380b99be7779a353f5e.jpg)
![Plesk-Mail-Server-Settings-2.png Plesk-Mail-Server-Settings-2.png](https://talk.plesk.com/data/attachments/21/21166-42d14af857d4ab6c38fe0a111f92e8fd.jpg)
![Plesk-Mail-Server-Settings-3.png Plesk-Mail-Server-Settings-3.png](https://talk.plesk.com/data/attachments/21/21167-2b969f5bc511a5f9145000f0fe21180a.jpg)
![Plesk-Mail-Server-Settings-4.png Plesk-Mail-Server-Settings-4.png](https://talk.plesk.com/data/attachments/21/21168-ee27b8f78f6ac4b447b956b34451156a.jpg)
![Plesk-Mail-Domain-Settings-1.png Plesk-Mail-Domain-Settings-1.png](https://talk.plesk.com/data/attachments/21/21169-27d5729403b48d8ad7130c621012fc32.jpg)
The sender has no error report.
Also, but I don't know if it's a related problem or different, all mail sent to a GMail mailbox ends up in spam; some other mailboxes on ISP also consider the mail as spam.
In recent days I had noticed that GMail was rejecting all mail from my mailboxes.
With the ISP (1&1) we have partially corrected the problem: now GMail receives it, but puts it in Spam.
Instead now it's my mailboxes that don't receive mail.
With www.mail-tester.com I receive these reports:
For SpamAssassin
- Message has a DKIM or DK signature, not necessarily valid. This rule is automatically applied if your email contains a DKIM signature but other positive rules will also be added if your DKIM signature is valid. See immediately below.
- Delivered to internal network by hosts with dynamic-looking rDNS
- SPF: HELO does not publish an SPF Record
- Your message does not contain a List-Unsubscribe header
![Plesk-Mail-Server-Settings-1.png Plesk-Mail-Server-Settings-1.png](https://talk.plesk.com/data/attachments/21/21165-3cecc8dec2816380b99be7779a353f5e.jpg)
![Plesk-Mail-Server-Settings-2.png Plesk-Mail-Server-Settings-2.png](https://talk.plesk.com/data/attachments/21/21166-42d14af857d4ab6c38fe0a111f92e8fd.jpg)
![Plesk-Mail-Server-Settings-3.png Plesk-Mail-Server-Settings-3.png](https://talk.plesk.com/data/attachments/21/21167-2b969f5bc511a5f9145000f0fe21180a.jpg)
![Plesk-Mail-Server-Settings-4.png Plesk-Mail-Server-Settings-4.png](https://talk.plesk.com/data/attachments/21/21168-ee27b8f78f6ac4b447b956b34451156a.jpg)
![Plesk-Mail-Domain-Settings-1.png Plesk-Mail-Domain-Settings-1.png](https://talk.plesk.com/data/attachments/21/21169-27d5729403b48d8ad7130c621012fc32.jpg)