• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

email

  1. N

    Question Email issues

    I have started a new plesk powered vps on a windows2022 server. I can send email but only can receive if from account on the server. Also webmail notWorking So but the mail reading That works is done via apple mail. Can anyone help pls
  2. P

    Resolved make.com connections to mail account by smtp

    Hi, my client wants to connect make.com to one of his email accounts. make is an application platform similar to IFTTT. The task is to automatically transfer attachments from emails send to this account to another application. During initial setup the make client receives a server timeout...
  3. G

    Issue EMAIL SERVER in Plesk in AWS lightsail instance NOT receiving

    I have a lightsail instance with PLESK and I need to setup email server. I can send emails but cannot receive. Could you pleas help me with the email server configuration? Dns?
  4. F

    Issue Paid SSL Certificate not working for Mailserver

    I have a wildcard SSL certificate which secures my domain, I have imported this normally and everything works well so far, but if I now try to select the same certificate for sending an email, then when I send an email I only get the message that the email cannot be delivered. If I then select...
  5. A

    Issue Sendmail -bs error

    Hi, I updated Plesk Obsidian to Version 18.0.45 yesterday and ever since any of my domains that use either Swiftmailer or the more up-to-date Symofny Mailer no longer work correctly and are unable to send out emails via sendmail (the default transport, "sendmail://default" in symfony mailer)...
  6. J

    Issue Postfix does not want to connect

    I am trying to login with outlook 365 and no matter what I try I cant connect. I have tried all 3 SMTP ports. I have tried domainname and hostname. And I get either ssl_accept error with starttls or I get lost connection after EHLO with ssl/tls. I really cant get it to work. Imap seems to work...
  7. Jorge Batres

    Resolved libssl.so.1.1: version `OPENSSL_1_1_1' not found (required by /usr/sbin/nginx)

    Hi, I noticed my email stopped sending and receiving on my server connecting form my Mac Desktop Computer. I can still use webmail but I can no longer use mail on my computer. I checked Plesk and I got this error message in the main welcome page: "New configuration files for the Apache web...
  8. stevland

    Issue Outgoing emails received from wrong domain

    When I look at the header of emails that pass through my server, I often see this sort of thing: Received: from mail-yt3can01on2121.outbound.protection.outlook.com (HELO CAN01-YT3-obe.outbound.protection.outlook.com) (40.107.115.121) by foo.com with (AES256-GCM-SHA384 encrypted) SMTP; 22 Apr...
  9. M

    Resolved I can send email but can not receive

    Hi, I found that I can't receive emails from external server, I can send emails to Gmail for example but can receive from it. I don't know what happened I didn't change anything in DNS records or anything else Any Idea friends ?
  10. R

    Issue Unauthorized email sending

    For a few days now, I have been recording unauthorized outgoing e-mails in the e-mail queue. One customer (for whom e-mailing is disabled in the subscription) sends hundreds of e-mails a day. Where can these emails come from?
  11. V

    Resolved [PPP-56944] Password reset/forgot password email not working with External SMTP

    Product - Plesk Obsidian Web Admin Se Edition I am using external smtp server. Tried with 2 different providers I can send "mass emails messages" (from plesk tool and settings) successfully. Notification emails about wordpress updates digest, new site creation is also working normally. But...
  12. williamplk

    Input 1-Click Plesk email adapt for spam on Gmail or other mail host

    Hi, I init install Plesk please do auto configure all necessary spam protection by default to be able to send email out or receive from public email such as Gmail or Outlook or other provider. It is really bore when purchase Plesk license and finish install but can't send and receive email...
  13. williamplk

    Resolved How to host mail server in Plesk but web in another linux server?

    Hello, I want to use Plesk to host my company mail server but my website at another linux server instance. Ex: My domain: DomainName.com Server 1: IP: 11.11.11.11 (is controlled by Plesk to archive this serve email server but not website.) DomainName.com -> email Server 2: IP: 22.22.22.22...
  14. F

    Issue Sending Emails goes to Junk

    Sending Emails goes to Junk? I checked IP address not in blacklist, SPF, Dmarc and DKIM record are configured. Give any suggestion to resolve this issue Thanks
  15. A

    Issue Plesk not send email

    good afternoon, although everything is active on the plesk side and the smtp 25 door side, plesk does not send notification emails for password reset of registered users or any other automated emails from plesk what could I do? - - - - - Buon pomeriggio, nonostante sia tutto attivo lato...
  16. Rendor9

    Issue qmail problem: Error during 'spam' handler - Error during 'dd52-domainkeys' handler

    Hi! I have the following problem, I am receiving failure notices, 1 per minute and a client reports that his email account is not working. The others email accounts work fine, it's just one particular email ([email protected]). When entering webmail, the last emails are not seen. Its an...
  17. Netgen

    Issue Email send problem

    I have one client who try to send email and get that error <***@gmail.com>: host gmail-smtp-in.l.google.com[***.217.***.27] said: 550-5.7.1 [5.1**.17.*** 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to...
  18. M

    Resolved Having Issues with DNS and Roundcube

    Hello I've searched the forum for an answer but nothing is working so far. Basically, my domain is hosted with one company and the server is with another domain.com - works fine webmail.domain.com - doesn't load - I can't even get to the Roundcube Login page I'm assuming a DNS error - I've...
  19. N

    Issue my domain got blocked from yahoo gmail and ...

    Hi please I'm newbie to plesk and the DNS records configurations and I want to fix my issues this my test on mail-tester https://www.mail-tester.com/test-l8hbslkgt and I'm still having issue like : This is the mail system at host server.expressshop.tn. I'm sorry to have to inform you that...
  20. Alaa Mansour

    Issue one of clients keep receiving email from psaadm@myserver, how to stop it? let's encrypt

    Hello, So as the subject, I have the issue that one of my client keep receiving everyday an email from plesk (Could not issue/renew Let`s Encrypt certificates) I have changed the email address to mine, and the certificare is issued. I guess that it was a problem before I migrate the server to a...
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