Roundcube does not work

[UFHH01]

please delete the file now for security reasons... as well the attachments containing sensible data.

Follow up in a few minutes..... as an edit to this post


Edit:

Please go to "Tools & Settings > Apache Web Server Settings" and choose your desired modules - but at least the mod_rewrite module.

 

[VidjayG]

Deleted the file, there is nog mod_rewrite, i attached a screenshots of the available modules, rewrite module is chosen.

 

[UFHH01]

Hi VidjayG,

choose "vhost_alias" "unique_id" "python" "mem_cache" "sysenv" ... the webserver restart should be initiated by Plesk, when you confirm your new setup.


Apart from this I recommend using the commands "apt-get clean && apt-get update && apt-get upgrade", because I get the feeling that there might be updates for your server, waiting to be installed.

 

[VidjayG]

Chosen: "vhost_alias" "unique_id" "python" "mem_cache" "sysenv"
Done: "apt-get clean && apt-get update && apt-get upgrade"
Reboot server
webmail.domain.nl still not working
/etc/init.d/psa-firewall stop && iptables -F
webmail.domain.nl still not working

 

[UFHH01]

o.k... then another way...

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --remove-component horde --remove-component roundcube
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all

service apache2 restart && service nginx restart && service php5-fpm restart

mv /usr/share/psa-roundcube /usr/share/psa-roundcube.backup
mv /usr/share/psa-horde /usr/share/psa-horde.backup

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component horde --install-component roundcube
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
service apache2 restart && service nginx restart && service php5-fpm restart

Check over the Plesk Control Panel, if the desired Webmail ( Horde or Roundcube ) is used in the domain specific mail settings and tryout as well the other webmail feature. When you changed the webmail feature, Plesk should rewrite the configuration files and restart the webserver automatically. Please try out both features and investigate the depending error - logs like you did earlier after you tried to open the webmail URL with the browser. For Horde you should look as well at the logs in "/var/log/psa-horde/"


... and please switch on the psa-firewall again... the issues doesn't seem to be related to it.​

 

[VidjayG]

I migrated the domains on the server to another server. Then reinstalled the server with:

Ubuntu 14.04 LTS 64bit + Plesk 12.0

After this I enabled modules:
"vhost_alias" "unique_id" "python" "mem_cache" "sysenv"

I installed BIND through add components
Restarted server
Installed Roundcube through add components

Created a domainentry and created an emailadress with RoundCube as client

Still the same problem exists

In error.log from apache i see:
[ssl:warn] [pid 2703] AH01909: RSA certificate configured for roundcube.webmail:443 does NOT include an ID which matches the server name

After this I did:

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base --install-component health-monitor --install-component spamassassin --install-component mod_perl --install-component mod-bw --install-componentmod_python --install-component watchdog

Server reboot
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
service apache2 restart && service nginx restart && service php5-fpm restart

Still not working

var/logs/apache2:
access.log is empty
error.log contains same error as above

/var/log/plesk-roundcube/:
errors is empty

/var/www/vhosts/example.com/logs/ :
access.log is empty
error.log only contains error [Wed Dec 17 01:07:17.808815 2014] [ssl:warn] [pid 2586] AH01909: RSA certificate configured for domain.nl:443 does NOT include an ID which matches the server name

I am really frustrating.....is it an option to give you access?

 

[UFHH01]

o.k... then another way...

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --remove-component horde --remove-component roundcube
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all

service apache2 restart && service nginx restart && service php5-fpm restart

mv /usr/share/psa-roundcube /usr/share/psa-roundcube.backup
mv /usr/share/psa-horde /usr/share/psa-horde.backup

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component horde --install-component roundcube
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
service apache2 restart && service nginx restart && service php5-fpm restart

Check over the Plesk Control Panel, if the desired Webmail ( Horde or Roundcube ) is used in the domain specific mail settings and tryout as well the other webmail feature. When you changed the webmail feature, Plesk should rewrite the configuration files and restart the webserver automatically. Please try out both features and investigate the depending error - logs like you did earlier after you tried to open the webmail URL with the browser. For Horde you should look as well at the logs in "/var/log/psa-horde/"


... and please switch on the psa-firewall again... the issues doesn't seem to be related to it.​

Could you try this please? And please try as well the option over the Plesk Control Panel to switch between the two webmail - applications in your domain specific mail - settings.


... and again: "[Wed Dec 17 01:07:17.808815 2014] [ssl:warn] [pid 2586] AH01909: RSA certificate configured for domain.nl:443 does NOT include an ID " is not really an error. It is a warning which is caused due to the fact that you use the Plesk standard certificate.

 

[VidjayG]

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --remove-component horde --remove-component roundcube
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
Done

/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
Done

service apache2 restart && service nginx restart && service php5-fpm restart
* Restarting web server apache2 AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/plesk.conf.d/server.conf:6
[ OK ]
nginx: unrecognized service

Nginx is not installed at this moment

mv /usr/share/psa-roundcube /usr/share/psa-roundcube.backup
mv /usr/share/psa-horde /usr/share/psa-horde.backup
Done

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --install-component horde --install-component roundcube
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
service apache2 restart && service nginx restart && service php5-fpm restart
Done

Tried both Horde and Roundcube through the Plesk interface, same result for both. Page cannot be displayed, webmail.domain.nl not pingable, unknown host

var/log/psa-horde
psa-horde.log: empty

/var/log/plesk-roundcube
errors: empty

var/log/apache2
access.log: empty, the certificate warnings, nothing about horde/roundcube

just to know, what is the other_vhosts_access.log?
I see information about a site which I moved to another server.

var/log/www/vhosts/domain.nl/logs
access.log: empty
error.log: only messages about certificates