Recent content by AgBillings

Thanks for the reply weelow. While I don't think this particular method would help in my case, it does have some good troubleshooting techniques I wasn't aware of. To solve my problem, essentially chroot was reinstalled. I had another guy who knows way more than me do it, but I did ask him to...

Update, I ended up going into /var/www/vhosts/chroot and completely renaming the folder to "chroot_old". Then I reinstalled chroot using the chroot_update.zip from the link at plesk support. Still not working, so it seems I've at least ruled out that the issue is not there? I also ran the...

Previously all our web customers were setup to access their SFTP using the shell /bin/bash(chrooted). As of 2-17-17 it was working for everyone. The following Monday 2-20-17 it was not. This issue is affecting ALL domains that used /bin/bash(chrooted) as the shell. When trying to connect via my...