• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Ahmet CAVUSOGLU

  1. Ahmet CAVUSOGLU

    Question About Auto Package Updates

    Hi, Thanks for your all feedback. I did some research on the unattended-upgrades topic mentioned by @Sebahat.hadzhi and saw that it can be disabled without uninstalling the service and applied the relevant commands. (You are responsible for the actions related to the command.) sudo systemctl...
  2. Ahmet CAVUSOGLU

    Question About Auto Package Updates

    Hi @learning_curve Thank you for your feedback. We have full root permissions in both cases for Hostinger VPS and Contabo VPS. As you did, our updates are disabled from Plesk. The reason I asked this question is that I saw that PHP and Mariadb update packages came in the Plesk panel 1-2 days...
  3. Ahmet CAVUSOGLU

    Question About Auto Package Updates

    Now I looked at the VPS system in Contabo and there is a similar problem there. Could it be that Plesk 18.0.68 version cannot fully intervene in the package update settings in Ubuntu 24? Or have you received any notification regarding this issue before? @Sebahat.hadzhi
  4. Ahmet CAVUSOGLU

    Question About Auto Package Updates

    Hi We using Plesk version 18.0.68 on Ubuntu 24. Plesk and package automatic updates are disabled. However, when I logged into the panel today, I saw that the system packages were automatically updated. Does anyone have any information on this? Additionally, the system is running on Hostinger...
  5. Ahmet CAVUSOGLU

    Question Create a new domain on the same server

    Hi ILucas, I checked your domain name server. I saw that your DNS server is working on CloudFlare. However, it seems that DNS records are not entered in CloudFlare services. For example, A Record: 187.57.xx.xx. You need to enter your server's IP information in this A record. Let me tell you a...
  6. Ahmet CAVUSOGLU

    Question Almalinux Kernel Update

    Hi, thank you for the feedback. My mistake, actually I may have expressed it wrong. Actually, what I want to ask is, did you encounter any errors after updating the Almalinux kernel? For example: There is currently a dedicated server running Almalinux 8.8 operating system and Plesk 18.0.59. We...
  7. Ahmet CAVUSOGLU

    Question Almalinux Kernel Update

    Hi, Our current server uses Plesk Obsidian. When looking at the kernel version from the SSH command, Almalinux is 8.8 and can be updated to new kernel versions (Present: 8.9 - Future: 8.10). I think version 8.10 will also cover the recently released SSH vulnerability. I want to ask you: -Did...
  8. Ahmet CAVUSOGLU

    Issue All websites and plesk spontaneously unreachable

    Hi, I encountered a similar problem this morning at 03:00 AM. I had a similar problem before in November 2023. While the server continues to operate normally, IP addresses suddenly become unreachable. It can only be accessed with the remote connection authority of the hosting provider. I was...
  9. Ahmet CAVUSOGLU

    Question About Almalinux 8 Disk Partition

    Hi, we have installed Almalinux 8 Plesk Panel server for a client. In disk partitioning, there is almalinux/root (48GB) plus almalinux/home (22GB). Can we remove the home partition and add it to the root partition? Or does this cause problems with the server?
  10. Ahmet CAVUSOGLU

    Issue Backup Restore Error

    ok i'm creating it here thanks
  11. Ahmet CAVUSOGLU

    Issue Backup Restore Error

    Hello again, it didn't get fixed with the version upgrade either. I am sending the log records to you for your information.
  12. Ahmet CAVUSOGLU

    Issue Backup Restore Error

    Hi Peter, I have now checked the other servers I manage. For example, there is a similar problem on the Ubuntu 20 version server. I will upgrade to your new version 18.0.52 and try again. Not for repair support, if you want to observe the problem I can generate password for you.
  13. Ahmet CAVUSOGLU

    Issue Backup Restore Error

    Hi Peter, it took a while to get back to you, I did the process you mentioned. But the username did not contain any Turkish characters. I also changed the name of the other process, task.db, but the problem persists.
  14. Ahmet CAVUSOGLU

    Issue Backup Restore Error

    Thanks Peter, the source of the error is: "Unable to import file as dump: Unable to run '/usr/local/psa/admin/bin/pmm-ras': 'utf-8' codec can't decode byte 0xba in position 35: invalid start byte". Thank you for your support
  15. Ahmet CAVUSOGLU

    Issue Backup Restore Error

    Hello, when I try to restore the backup I made on Onedrive, I get an error. When I look at the bug report, there is no report in it. Centos 7- Plesk Version Number: 18.0.51 The screenshot is attached.
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