Recent content by Ahmet CAVUSOGLU

Hi @Sebahat.hadzhi I apologize for the delay in responding. I will test the FTP issue you mentioned this week and get back to you. Thank you for your support.

Hi @Kaspar Yes, the disk fills up during the process and it interrupts. I'm also considering adding the 8.8.8.8 and 1.1.1.1 DNS records to the resolve.conf file as you suggested. Because the system might be creating multi-volume backups, but the disk might be filling up because it can't...

Hi @Kaspar It seems you've identified the problem. I haven't compared the resolution.conf file, but I didn't see a difference. The problem is related to disk filling up. Our server is using 58% of its available disk capacity, but it's still insufficient. Even though we set up a multi-volume...

Hi, I'm experiencing a problem. One of my servers, located on different IP addresses with similar settings, is unable to back up to Google Drive and cannot list the backups. However, there appears to be no problem with the Google Account connection. I also tried the settings described in this...

Hi @Bitpalast I've never previously configured "localhost" in WordPress SMTP settings. Instead of writing "mail.mydomain1.com" in the SMTP server settings, I'm trying to write "localhost". I'm not sure if this setting works. I can only guess that when "localhost" is entered, it might go to...

Hi @Harun , Let me add to @Bitpalast 's suggestion: I think it would be more logical to start with simple solutions and then move on to more complex ones. 1. Is the SMTP service active? 2. Is your email password correct? You can try resetting the password for the relevant email account via the...

Hi Harun There's probably an error in the SMTP settings I'm using in WordPress. Install the "WP MAIL SMTP" plugin in WordPress and try these settings under the "Other SMTP" option: mail.mydomain1.com Port: 465/SSL Auto SSL/TLS Option: Off These options are active for some of our clients. Have...

Hi @Bossman We generally perform Plesk and package updates manually when providing services to our customers. There are several reasons for this: 1. Plesk version updates may or may not be stable. Because Plesk uses a large number of application packages, it takes some time for the latest...

Hi @PalmtreeRoundabout It Works! Thank you so much for sharing your command line. I was on vacation and needed to reboot and repair my system. Thank you so much.

Hi @pwouda A similar situation occurs with me via Cloudflare IP addresses. I think there is an indexing and when I investigated the reason, I could not figure it out yet. The incoming requests seem to be made by bots. Although it increases the server load, bots come at a certain time and then...

Hi @Sebahat.hadzhi I didn't see it in the 18.0.70 Release notes. That's why I wanted to ask. Thanks for your feedback. Have a nice day

Hi I have a question for you. When will the PPPM-14437 error be fixed? Is there any planning on this issue on the Plesk side? We kindly request your support on the issue...

Hi, Thanks for your all feedback. I did some research on the unattended-upgrades topic mentioned by @Sebahat.hadzhi and saw that it can be disabled without uninstalling the service and applied the relevant commands. (You are responsible for the actions related to the command.) sudo systemctl...

Hi @learning_curve Thank you for your feedback. We have full root permissions in both cases for Hostinger VPS and Contabo VPS. As you did, our updates are disabled from Plesk. The reason I asked this question is that I saw that PHP and Mariadb update packages came in the Plesk panel 1-2 days...

Now I looked at the VPS system in Contabo and there is a similar problem there. Could it be that Plesk 18.0.68 version cannot fully intervene in the package update settings in Ubuntu 24? Or have you received any notification regarding this issue before? @Sebahat.hadzhi