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Recent content by Alex@Plesk

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    Issue Plesk Help Center website crashing

    Hi, Safari issue was temporarily fixed by disabling search autocomplete. Final fix will be in 1 month.
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    Resolved Plesk Update Fails

    Hello, please check your PM. We will create a support ticket and check the issue.
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    updating probs on alle server with Atomicorp base rule set

    Hello, this is a temporary issue on Atomic side. Currently, there is no W/A
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    Issue Email forward to wrong domain, even when good one is given in the mail adress

    Hello, https://kb.plesk.com/en/127097 https://kb.plesk.com/en/128597 https://kb.plesk.com/en/128807 https://kb.plesk.com/en/125197 https://kb.plesk.com/en/121745 It may be useful.
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    Plesk Migrate cutomers from Debian 6 to Centos 7.1

    Joe, for python - http://www.aboutmonitoring.com/compiling-apache-mod_python-module-centos-7-redhat-7/ for rpaf - http://tech.darke.net/2012/06/06/installing-mod_rpaf-on-rhel-servers/ mod_php is installed by default, it is disabled. We recommend you to use fastCGI, not mod_php but if you...
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    Problem Plesk Email dont save emails sent

    Hello, What webmail are you using? Did you try to switch it to another to check the issue? Try to reinstall webmail using Plesk autoinstaller. Check permissions in /var/qmail/mailnames/domain_name/user folder
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    Update php with iuscommunity

    If you disable/remove repository it will not affect on system. You will no longer receive updates/packages from this repo. If you want to install PHP from IUS repo, you should remove all php-* 5.4 packages manually without dependencies. Note: I suggest you to create full server backup first as...
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    Is it possible to bulk change NS-records from SSH?

    I've updated queries. To exclude zero values, it is better to do in two queries.
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    White page in Joomla Preview

    First of all disable/remove mod_flickrberry '/var/www/vhosts/your_domain/httpdocs/modules/mod_flickrberry' move this folder to other location(e.g. root)
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    Is it possible to bulk change NS-records from SSH?

    I think it should be something like this: 1. Create psa database backup according to article https://kb.plesk.com/881 2. Change NS records in two queries for each server to exclude zero entries: mysql> update dns_recs set val='ns1.new_ns_server.' where displayVal='ns1.old_server.'...
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    White page in Joomla Preview

    Not syslog. Domain's log file located in /var/www/vhosts/system/domain_name/logs/error_log Also check is it working while visiting the website directly, not from preview.
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    Update php with iuscommunity

    Repositories as IUS contain PHP packages with the name php5*- which is not default name. Default PHP packages has the name php-5.* So in IUS repo I can see this kind of packages: php56u-* php70u-* Installation of these packages should be like(5.4 php packages should be removed before): #...
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    Update php with iuscommunity

    >PHP Warning: Module 'dom' already loaded in Unknown on line 0 The module dom is loaded twice. Find the second place where this module is loaded using grep and comment it: # grep -ir dom /etc/php.d/* /etc/php.d/dom.ini:; Enable dom extension module /etc/php.d/dom.ini:extension=dom.so
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    Lock Manager error after upgrading from 12.0 to 12.5

    Hello, Make sure that the ownership is correct for these directories: # stat /usr/local/psa/var/cache/ /usr/local/psa/var/ | egrep "File|Uid" File: ‘/usr/local/psa/var/cache/’ Access: (0700/drwx------) Uid: ( 997/ psaadm) Gid: ( 0/ root) File: ‘/usr/local/psa/var/’ Access...
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    White page in Joomla Preview

    Hello, Make sure that the PHP version set for this website is higher than 5.3.3. Make sure that the theme for this website is not corrupted(change to other one) Check website's error log for errors.
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