Recent content by aliknox

Peter, just wanted to thank you for all your help. The issue was that there was an issue with the SNI configuration files for the domain. The installation of Plex Premium Email extension and running the troubleshooter found the issue and recreated the files. Thats done the trick. If there is...

I've raised a call with support but they've not responded yet. Peter, really appreciate all your help though.

Thanks, Peter, I've just reissued, but note it was (I believe) selected previously.

it says true

Thanks Peter, yes the selected are is using the Lets Encrypt Certificate. To answer your other question: I have an idea though: Is tradeplanthire.co.uk not only used as the host domain, but also a website (subscription or domain) on the server? [ali] Yes they are both using...

Thanks Peter, just to confirm are you talking about the ports on the host environment where plesk is installed.

Thanks, Peter, yes I've checked that, and it's set to 1024, yet we only have 6 users with a max of 3 devices each. It's driving me insane :)

Hey Peter, do you have any thoughts? everything seems to be working ok, but we can't connect any devices. Using the Article you provided I've checked the certs, everything apart from the above seems OK? Not sure where to go next. Thanks for your support. Ali

It all seems OK other than I was expecting * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA AUTH=CRAM-MD5 AUTH=PLAIN IDLE ACL ACL2=UNION] Courier-IMAP ready. Copyright 1998-2004 Double Precision, Inc. See COPYING for distribution...

Hi yes they all use tradeplanthire.co.uk. I'll take a look at the article, thank you

Thanks, the tradeplanthire.co.uk is the Server Setting, and I've changed the securing mail to the "Let's Encrypt certificate from server pool" and still no joy. Not sure where to go next

Hi Peter, Apologies - I meant that a number of individuals are experiencing the same certificate issue when trying to access via Outlook etc. Below are the SSL certs from Tools & Settings I logon to the Plesk server at tradeplanthire.co.uk:8443 The website certificate is fine and is...

Hi All, I've been going round in circles with this, and there seems to be a lot of individuals having the same problem. But I can't work out the solution from the other posts. Using Plesk Obsidian 18.0.32. Basically the Lets Encrypt certificate expired and all devices whether they're Outlook...