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Recent content by alvarezcruz

  1. alvarezcruz

    Issue prestashop

    What steps are you following? If you're doing it manually, try using Softaculous. You can get it from the extensions catalog and use it to install Prestashop.
  2. alvarezcruz

    Question Cache is growing. Server is no longer accessible.

    Cache is not used by programs or processes. It is related to I/O. Linux loads as much I/O data as possible to cache because it's much faster than reading from storage. A lot of cache is normally not a problem and shouldn't bring the system down. The OS should manage it automatically, like you...
  3. alvarezcruz

    Issue Spamassassin SPF check not working

    I haven't found similar cases. It could very well be a bug that was fixed in newer versions. Can you update SpamAssassin to check?
  4. alvarezcruz

    Issue Spamassassin SPF check not working

    What are the settings in Tools & Settings > Mail Server Settings > SPF spam protection on both servers?
  5. alvarezcruz

    Question Sync SSL certificates between 2 servers

    Glad to hear it helped!
  6. alvarezcruz

    Question Please Help - Email server queries

    Hey Jo. Please help me better understand the desired outcome; do you want everyone to stop using Gmail and only use Plesk for email? If not, please tell me more in detail what you have in mind.
  7. alvarezcruz

    Question Sync SSL certificates between 2 servers

    For the idea with plesk bin certificate, once you copy the certificate you can run these commands to assign it to web, mail, and webmail: plesk bin site -u example.com -certificate-name "Let's Encrypt example.com" plesk bin domain_pref --update example.com -mail_certificate "Let's Encrypt...
  8. alvarezcruz

    Question Question about configuring a mail server

    Then I don't know what it is. Can't think of anything else, considering it worked for another domain.
  9. alvarezcruz

    Issue Can not run CGI-BIN scripts Error 403

    Everything seems okay. Unless the file has ACLs for some reason, I can't think what might be the problem. I'd need to log in to check further.
  10. alvarezcruz

    Issue Can not run CGI-BIN scripts Error 403

    Oh noes! Permissions seem fine. What's inside? ls -la /var/www/vhosts/dirkbartels.nl/httpdocs/cgi-bin/
  11. alvarezcruz

    Question Question about configuring a mail server

    It's /usr/sbin/plesk. You can also run it from Tools & Settings > Diagnose & Repair > Mail
  12. alvarezcruz

    Issue Can not run CGI-BIN scripts Error 403

    There should be an .htaccess file in /cgi-bin/. If there isn't any, add one. Then, show me the output of ls -la /var/www/vhosts/dirkbartels.nl/httpdocs/, It's probably an issue with permissions. You can also just run plesk repair fs dirkbartels.nl and it'll probably fix it.
  13. alvarezcruz

    Question Can not issue SSL to Panel

    Too many things can go wrong with CloudFlare. Please give me the actual domain name so I can check which certificate is being used.
  14. alvarezcruz

    Resolved Plesk FTP(S) Backup not working on Obsidian 18.0.53

    FTP backup works fine on 18.0.53. To be sure, I set it up on a test server running Ubuntu 20.04 and it works fine there too. The developers will come back with the same result, so let's get ahead and try to figure out what's going on in your server. Reproduce the problem and share these logs...
  15. alvarezcruz

    Question Question about configuring a mail server

    Yes, I see it now. This could be corrupt mail config. Try running a repair on the site: plesk repair mail -y alafolie.info Let me know how it goes.
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