Recent content by Araoo

I solved my issue using this information Unable to connect over SSH with a valid user and password: Failed password for invalid user - Thanks for your help I appreciated it!

I doubled checked and it's not the case. Moreover, all usernames previously allowed are not working anymore (since we made the update) ...

The user is listed, I have the following return: username:x:10006:1003::/var/www/vhosts/mydomain.fr:/bin/sh

No firewall rule on port 22 ...

I have an "access denied" error whereas I allowed the user to connect using ssh (I followed these article: How to give Plesk users SSH access).

Hi Igor, thank you for your answer. SSHD service is up and running and port 22 is listening (I can send you I screenshot if needed).

Hi there, since we updated to Plesk 17.5 none of our allowed users can use SSH ... that's wired... It was working on Plesk 12.5 ... Any help or advice will be much appreciated. Many thanks in advance. Cheers!