Recent content by Arun V

Hello Igor, I am back again. I have checked this with my team and no one were using any national characters for passwords for their emails. The databases and panel passwords too are not using any national character. In such case, could you please let me know how to proceed? Awaiting your...

Thank you Igor. Let me check with my team if there were any such characters used. I will update you with my findings.

Hello Igor, I tried to restore the backup file via Command, but I am still receiving the error, while turning on the -verbose option # Wrong syntax for command's '-passwd' parameter Please let me know if you want me to send more information that might help troubleshoot. Could you...

Hello Igor, Thank you for your reply. I tried what you said and it worked. Now the error is gone. I receive another error now. I am enclosing this below. Wrong syntax for command's '-passwd' parameter. and From this error, could understand that the -passwd switch is not supported...

Greetings Igor, We have decrypted the file from the old server, backed up the contents via backup manager, at domain level, moved it over to the new server, tried to restore. I was greeted with the exact same error. Could you please let me know how to edit the password from the backup...

Hi Igor, Our developer has actually encrypted some PHP files and class files under the includes folder for security reasons. Will this backup & restore take place if we disable the encryption in the source server => backup the domain contents => move it over to the new server => restore...

Hello Experts, Webalizer Version 2.01 | Windows Server 2008 R2 Web Edition | Plesk 11 My server is unable to log stats for some sites at times. I noted it happens mostly on Saturdays and Sundays. Could someone please let me know where to check for errors? Also, when I try to force...

Let me check this with my team if this was set. I will revert once this is confirmed. Thanks Igor.

Hi Igor, Thank you for your reply. While creating backups on the old server, I didn't set any passwords. Do you want me to set the same passwords for all the usernames and FTP accounts on both the servers? The target and source server OS flavors are different, does that matter...

Hello Experts, Sorry for such a long post, but the error log covers most of the part. I am trying to restore a domain from my old hosting provider to the new hosting provider. However, I am unable to do this even after trying various options. Source Server: Windows Server 2008 R2...

@Igor, Thank you for the reply! Could you please attach the qmail-remote.moved file from Plesk 10.1.1 version for me please? My VPS host said that it is not possible to enable IPv6 on VPS.

I am having this issue in my VPS and the host said there is no possibility to turn on IPv6. However, when I switched the mail server to Postfix, it works. Mails are getting delivered to Gmail. I haven't changed any DNS records. Could you please explain this for me? I am seeing many users...

# is that domain listed in /var/qmail/control/rcpthosts ? # did you try running mcheck to reset qmail settings?

...but this was working well last week, and I'm using VPS.

Hi all, Just before two-three days from now, I noted that I am not able to send emails to gmail from my server running Plesk. Details below. /usr/local/psa/var/log/maillog Log says: Jun 16 07:07:02 vpsserver qmail: 1339844822.514377 status: local 0/10 remote 1/20 Jun 16 07:07:02...