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Recent content by athsk

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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    Kind of a newbie here ☺️ can you tell me how to do this?
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    @scsa20 After doing what you mentioned, HELO/EHLO value matches the PTR and DNS records. one small detail, I opened the MailEnable Admin from C:\Program Files (x86)\Mail Enable\Admin\Mailenableadmin.msc ...and everything is aligned !! - Mail server HELO: hostname.domain.com - Mail server IP...
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    No, the PTR record was ok from before, we didn't change anything. - Mail server HELO: win-xxxxxx.home - Mail server IP: 1.1.1.1 - Forward DNS: hostname.domain.com -> 1.1.1.1 - Reverse DNS: 1.1.1.1 -> hostname.domain.com (I changed the original values of the Ip, hostname, an HELO for...
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    @Peter Debik How can one change the value of HELO\EHLO in Plesk for Windows so that the mail server's HELO/EHLO and DNS (forward and reverse) values are aligned ?
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    Also in point 6 of referenced article it says 6. In Plesk for Linux with the Postfix mail server, you can change the IP address used for sending mail. Also, if your server sends mail from domain IP addresses, you can specify which name will be used as the host name in SMTP greetings. I have...
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    @maartenv You can see in the post below that is says "Applicable to: Plesk for Linux" https://support.plesk.com/hc/en-us/articles/213905445-How-do-different-outgoing-mail-modes-work-on-Plesk-server-
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    The PTR record exists it resolves to my hostname as it is shown in TOOLS & SETTINGS > SERVER SETTINGS >FULL HOSTNAME After some checks I found that: 1. there were 2 domains that were transferred from another server and in DNS zone had: a. the MX record referencing the old server...
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    Unfortunately no, it shows the same options as the Service Provider View
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    thanks for your reply, I cannot find this option in Tools&Settings > Mail section> Mail server settings Is there any other way to access it?
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    Resolved How to align the mail server's HELO/EHLO with proper DNS (forward and reverse) values>

    Hello, My Ip got blacklisted in spamhaus and after our communication they told me : "YOUR_IP is making SMTP connections which indicate that it is misconfigured. Some elements of your existing configuration create message characteristics identical to previously identified spam messages. Please...
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    Issue Auto-renew of Let's Encrypt SSL fails - Windows Server - Plesk Obsidian

    Hi, I am having issues with Let's Encrypt Extension in Plesk. Currently I have many domains & subdomains on my server that are secured with Let's Encrypt SSL. In all of these the "Keep websites secured" switch is ON and the options "Include the 'www' subdomain", "Secure webmail", "Secure...
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