Recent content by azhirov

It seems you caught root of problem right, custom user data path might cause such kind of problems. So quick fix is simple: create directory D:\Plesk User Data\var\modules\plesk-mobile\ with the same permissions like C:\Program Files (x86)\Parallels\Plesk\var\modules\plesk-mobile has. Absence...

1) After reinstalling extension, does it still complain about unreadable config.json, when you navigate to it in Panel? 2) Could you send me your server IP in PM, so I could do a bit of problem investigation?

Hello, Please, try doing these steps: 1) Remove server from Mobile Manager app. 2) Uninstall Mobile Center extension. 3) Add server in mobile app again. When it asks to install Mobile Center extension (aka Mobile Connector), agree.

I understand that application didn't ask for push permission. We are trying to find out why it didn't. And one of possible reasons is that when app was opened for the first time push notifications were globaly disabled on you phone. If so, than we've probably identified bug. If not, we have to...

Yes. Could you also tell if Push messages were globally enabled during first run of Manager app?

Could you show contents of C:\Program Files (x86)\Parallels\Plesk\var\modules\plesk-mobile\MobileConnector.log?

Could you provide "traceroute autoinstall.plesk.com" output from your server?