Recent content by besim

For our records: The problem was fixed with an official update (version 610) of the Acronis CyberGuard Client.

The update will not come with Plesk, but with the Acronis client. This is managed by the respective backup server. So if a corresponding update of the client is published, then the administrator of the backup server is responsible for deploying the client. Currently, however, there is no update...

Just FYI: There are now two knowledge base articles at Acronis with this bug. Acronis Backup extension for Plesk: Backup fails after Plesk update to version 18.0.40 | Knowledge Base (69808: Acronis Backup extension for Plesk: Backup fails after Plesk update to version 18.0.40) Acronis Backup...

Hello Igor, the workaround works for me, Backups are up and running again. Thanks, Besim

I made a report for this: Forwarded to devs - Bug with Acronis Backup with Obsidian 18.0.40

Addendum: Within Plesk, access to backups created in Acronis Backup does NOT work. The following error message is displayed: An error has occurred. Try again later or contact your administrator. However, the backup can be accessed via Acronis Console.

Username: TITLE Bug with Acronis Backup with Obsidian 18.0.40 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.40_build1800211119.12 os_Debian 10.0, Intel(R) Xeon(R) Gold 5120 CPU @ 2.20GHz (4 core(s)) PROBLEM DESCRIPTION The extension "Acronis Backup"...

All right. :-) Did I ever mention that Plesk gives me the opportunity to provide high quality hosting and it's even fun to administer a server?

Sorry, I'm not allowed to create a report.

Sorry for reporting... I will write a right bug report

Hello folks, I have problems with the extension "Acronis Backup" on Plesk Obsidian 18.0.40 after updating from 18.0.39 (on Debian 10.11). Namely, every time I do a backup, I get an error via email and also in the log. Namely, the problem occurs at the beginning of the backup process, when...