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Recent content by Chad Smith

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    Adding IP

    I'm having this same problem and there is no record for the IP address in the "IP_Addresses" table. Any other ideas?
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    spf creation

    I'm not positive, but I think you may need to add an "include:yourisp.com" for your ISP if that's what you're using for SMTP. I usually use this wizard... http://old.openspf.org/wizard.html
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    Wildcards in Server-wide mail preferences Black List

    Digging up an old post here, but I was wondering if something like this is possible as well. Can an entire domain extension be blocked?
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    Question about Workarounds

    I just happened to notice the Workaround added this morning which patches up some potentially serious security issues in phpMyAdmin. Are "workarounds" like this released as micro-updates that can be updated from within the control panel at some point (if so, how long?) or are we expected to...
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    No backup option available?

    Sounds like the Backup Manager wasn't actually installed when Plesk was installed. I would go into the Updates section and check if there is an option to install the Backup Manager.
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    Decent site preview function

    If the site is using full URLs to things like css, images and other links I don't think what you're asking for is possible.
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    Postfix won't start...

    I was able to get it running, but this ended up being the source of my problem... http://forum.parallels.com/showthread.php?t=100313
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    Postfix won't start...

    Here is the error I get when I try to start the SMTP service from within Plesk... mailmng failed: Starting postfix: [FAILED] 0: class.MailManager.php:242 MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst') 1: class.MailManager.php:274...
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    Best practises Server migration

    I'm not sure about the IP addresses, but I would suggest upgrading your current server to 9.3 before migrating. Personally, I've always had the most success migrating from/to the same version of Plesk. In fact, it's usually flawless that way.
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    help with domain name problems

    It appears to be set up properly at GoDaddy, but you should also need to add the ns records at Rackspace as well and that Wiki page is leading me to believe that might not be possible if that's where all of your DNS is controlled. It says at the bottom of the Wiki that you need to use...
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    CPU load after upgrade to 9.3

    Postfix definitely lowered my server load by quite a bit for the short time I used it, but there is still the "queue file write error" that prevents me from using it full time. http://forum.parallels.com/showthread.php?t=98156
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