Recent content by chris-design

@Sebahat.hadzhi it seems that the problem stopped. I received the last emails regading "Dr.Web Updater" last week. Fingers crossed that it stays like this. Do you know if they changed something?

Unfortunately this didn't work. I received a new email this morning: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 105

@Sebahat.hadzhi Where do you want me to replace the update.pl file? @trialotto Thank you very much for that hint! I added the IP to my hosts file and will post an update here if the daily mail from the server has been stopped.

@Sebahat.hadzhi These are the emails from the last days: 2025-09-25 08:54 /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 105 2025-09-24 08:35 same 2025-09-23 09:24 same Here's is a "drweb" grep...

Thank you @Sebahat.hadzhi. I just updated the drweb32.ini on one of my servers and set it to Debug. I am expecting to receive another email from the server within the next days. What do you want me to share here from the log?

@Sebahat.hadzhi any updates on this? I am still receiving emails every day...

I also received this message from a server where I switched the execution time for the daily cronjob from 6:25 to 5:25: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts: /etc/cron.daily/drweb-update exited with return code 103 So same result with return...

Thank you very much @mow - I switxh to 25 5 now - I hope that will fix the problem.

25 6 * * * root test -x /usr/sbin/anacron || { cd / && run-parts --report /etc/cron.daily; }

@Sebahat.hadzhi I adjusted the /etc/hosts file on several servers and switched to this IP: 195.161.158.50 update.geo.drweb.com But this doesn't seem to help: I received this error again this morning: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts...

That sounds like a good idea, too! @Sebahat.hadzhi could you deliver this via a Plesk update?

This makes totally sense! Since the solution mentioned from @Sebahat.hadzhi also recommends to use a different IP address for update.geo.drweb.com, this shouldn't be solved manually from administrators. The server under 81.176.67.172 update.geo.drweb.com should balance load to the mentioned...

@Sebahat.hadzhi I think the connectivity issue would also be visible in the manual updating process. But this runs through everything very fast. The entire update process just needs a couple of seconds. So I think this is not a connectivity issue.

@Sebahat.hadzhi any updates from Plesk support team on this topic? I am receiving those mails every day for a lot of servers. It gets kind of annoying now since there is no fix for this.

I tried the mentioned workaround yesterday. I added 81.176.67.172 update.geo.drweb.com to the hosts file and increased the timeout value to 360. This morning I received this message again: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! run-parts...