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Recent content by Chrisg

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    Issue No more mail received when activating Greylisting

    Thank you. The problem occurs regardless of the sender. It worked correctly on the previous server when gmail.com domains for example sent messages to domains hosted on Plesk, whereas now an error message is returned to the sender. To receive the mails, we had to disable greylisting. I'll have...
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    Issue No more mail received when activating Greylisting

    Following the migration of an Obsidian 18.0.44 server to a new Obsidian 18.0.69 server, we are encountering a problem receiving mail when the function: "Enable Greylisting spam protection for all accounts under this domain" is activated. The error message is: This message was created...
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    Resolved Unsecured FTP for a single IP

    Thx. That's what I thought, but it's always better to have confirmation.
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    Resolved Unsecured FTP for a single IP

    The server is set to “Allow secure FTPS connections only”. I would like to be able to allow a specific IP to connect via insecure FTP. I've tried adding a rule to the Firewall, but I can't get the expected result. Is this possible? Thanks for your help.
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    It's not resolved, the problem still exist. The "custom" folder has been created and one domain has been reconfigurated without any changes. I don't really understand why we need to "custom" configuration files, we just want to use the server default, and of course the default templates aren't...
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Would anyone have an idea please ?
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Sorry, I mean the /usr/local/psa/admin/conf/templates/custom doesn't exist, there are only /usr/local/psa/admin/conf/templates/default /usr/local/psa/admin/conf/templates/pci_compliance
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    OS: Ubuntu 14.04.5 LTS‬ Plesk : Plesk Onyx Version 17.5.3 Update 14 Hosts have been moved with the transvhosts script. The /usr/local/psa/admin/conf/templates/ directory doesn't exist.
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    The problem is likely to be due to the fact that the webroot is /home/www instead of /var/www. At least one .php file is working fine through suexec, but somehow the webmails or websites with php-fcgi don't want to work. root@sweb:/root# /usr/sbin/apache2 -V 2>&1|grep SUEXEC -D...
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Thanks, but I already try this and the problem is still present. If I modify the config of a website with php-fcgi I also get a 500 Internal error. I don't know how to correct this.
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    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Hi, I've upgraded Plesk to Onyx version. Since this upgrade, webmail.domain.tld show me a 500 Internal Error. In /var/log/apache2/error.log, I can see : [Thu Jul 13 08:46:50.482791 2017] [fcgid:warn] [pid 13437] (104)Connection reset by peer: [client X.X.X.X:44737] mod_fcgid: error reading...
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