• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by cool_sh

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    Question osdetect failed: Error: Cannot determine version scanning ""

    ls -al /etc/redhat-release lrwxrwxrwx 1 root root 14 Jun 6 2024 /etc/redhat-release -> centos-release rpm -V centos-release S.5...... c /etc/issue S.5...... c /etc/issue.net S.5....T. c /etc/yum.repos.d/CentOS-Base.repo S.5....T. c /etc/yum.repos.d/CentOS-CR.repo .......T. c...
  2. C

    Question osdetect failed: Error: Cannot determine version scanning ""

    Hello mizar, none of the named files exists on my system. Plesk seems to read the information from another location.
  3. C

    Question osdetect failed: Error: Cannot determine version scanning ""

    Hello mizar, it seems not as the file is existent with correct content: CentOS Linux release 7.9.2009 (Core)
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    Question osdetect failed: Error: Cannot determine version scanning ""

    Hi all, which files or database tables does plesk use to determine th ecurrent OS ? I have the problem that i can not install updates or plugins due to the named error: Fehler: osdetect failed: Error: Cannot determine version scanning "" But: the "standard" files exist and show correct...
  5. C

    Question docker mariadb location of configuration file

    Hi, when i use MariaDB with the Plesk Docker extension where to pass different configuration settings? Tried with environment variables in the settings interface inside Plesk but those seem not to be provided. I mean settings like heap table size, query_cache, tmp_table_size etc.pp. which...
  6. C

    Issue Roundcube does not show used storage space

    I have a couple of mailboxes where the used storage inside Roundcube is not displayed, only "unknown". It seems it is a problem with huge mailboxes where more than 1 GB is used. On same domain another mailbox with only 40 MB it is fine. How to solve that?
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    Forwarded to devs Backup “Exclude log files” checkbox not working

    Hi Peter, thanks a lot for that :-)
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    Forwarded to devs Backup “Exclude log files” checkbox not working

    We have set up a new server and on scheduled backup there is a setting to exclude all log files from backups. When activating the “Exclude log files” checkbox and saving it, the option is still not active after refresh or opening the site again. Can anyone confirm that there is a bug?
  9. C

    Issue Cronjob for Ruby script not working

    Hi all I wanted to use a cronjob configured in plesk to run a script in ruby (minuteman.rb). But I am not able to get it not working. Tried different paths but the cron fails. E.g: - /opt/plesk/ruby/3.2.1/bin/ruby: No such file or directory" - /opt/plesk/ruby/3.2.1/bin/: bad interpreter: No...
  10. C

    Input Roundcube 1.6.0 official released

    I have to add that i am using CentOS 7 - isn't it supported there?
  11. C

    Input Roundcube 1.6.0 official released

    Hi, i have updated to the newest Obsidian 18.0.47 Update #1 - but after login in Roundcube still the old version is visible, no update to 1.6.0 ??
  12. C

    Resolved Problem update plesk

    Yes, of course. But using the cli command does not present a newer version: # plesk installer update You already have the latest version of product(s) and all the selected components installed. Installation will not continue. # plesk installer upgrade Detecting installed product components...
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    Resolved Problem update plesk

    Hi, how to give plesk the info to use "18.0.43 Update 1" ? When trying to update the panel, the problem described still remains Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'mariadb-server >= 5.0.60 is needed by...
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    Issue Webmail performance interferes Website performance - Tuning tipps?

    Thanks Peter for the hint, it seems it is PHP related in some case:-( $ top PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 11524 xxxxxx 20 0 873232 156200 81504 S 31.8 1.0 0:08.55 php-fpm 11527 xxxxxx 20 0 875196 157452 81488 S 28.8 1.0 0:08.55...
  15. C

    Issue Webmail performance interferes Website performance - Tuning tipps?

    That is right but version 1.5 has PHP 8.0 support which the 1.4.x provided with plesk doesn't.
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