• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Edward A B

  1. E

    Issue I want to increase RoundCube Webmail attachment limit: but config file says it's a 'read-only' file

    The remaining steps, per the article, are for when I want to apply the changes to all domains, which I don’t want to risk, ‘cos if I mess up the file it will bug all innocent domains on the server unnecessarily. I followed the steps in the article for making changes for a single domain, I think...
  2. E

    Issue I want to increase RoundCube Webmail attachment limit: but config file says it's a 'read-only' file

    Hi Peter, after logging in as root user, #|| ............. gives a result like - wr--r--r--1 I hope it makes sense. Thanks
  3. E

    Issue I want to increase RoundCube Webmail attachment limit: but config file says it's a 'read-only' file

    Many thanks Rasp and Peter for your help. Rasp, you were right: I was not logged in as a root user. Now, after logging in as a root user, I have been able to edit the /etc/psa-webmail/roundcube/php.ini file. I tried the webmail again (from client side) and there is a surprise: (1) the...
  4. E

    Issue I want to increase RoundCube Webmail attachment limit: but config file says it's a 'read-only' file

    Hi, Thanks for your reply. In fact I followed the steps prescribed in the article but when I got to stage where I was supposed to edit the round cube php.ni file, and save the changes, it won’t let me save the changes giving the alert that the file is a read-only file so any changes will be...
  5. E

    Issue I want to increase RoundCube Webmail attachment limit: but config file says it's a 'read-only' file

    Hi every one, I badly need help here: I just built a php website for a client and I hosted this on plesk. I added a webmail email service but we realise that the Email Client (Horde or RoundCube) will only accept a small file upload size. It won't even accept a one page pdf file. I tried...
  6. E

    Resolved Plesk Mailserver not sending to external email addresses, only sends to internal addresses

    Hi everyone, Thanks for all your ideas. I finally got things going good with my Plesk emails. I had to be sure my Plesk domain DNS records matched the DNS records on my IONOS (external) domain.
  7. E

    Resolved Plesk Mailserver not sending to external email addresses, only sends to internal addresses

    (1) Messages in queue: 103 deferred, 0 held, 0 incoming, 0 active, 0 corrupted, 103 total. I can see some messages are three days and 2 days old. (2) Regarding the mail log, I'm unable to see that directory via the Plesk UI. I can only see a 'Logs' folder which seems to show only http requests.
  8. E

    Resolved Plesk Mailserver not sending to external email addresses, only sends to internal addresses

    Hi Ales, thanks for your reply. The delivery speed is till problematic; I'm still seeing messages that were sent yesterday morning being delivered now. Let me ask you if this is possible. Can I configure my Plesk server in a way that the mail() scripts on my web pages can send mails via...
  9. E

    Resolved Plesk Mailserver not sending to external email addresses, only sends to internal addresses

    Hi Ales, It's a new VPS which has had this issue from day one. I've spoken to IONOS to open port 25 and they said they've opened it. Today I realised that the emails have started to be delivered and some were created and sent as long as three says ago. Does it take that long for Plesk Mail...
  10. E

    Resolved Plesk Mailserver not sending to external email addresses, only sends to internal addresses

    Hi, I hope not to be too much of a bother. I got a 'simple-to-describe' issue: My Plesk mail server seems to do everything thing ok ECXEPT sending mails to external Email addresses. I use Webmail as well as PHP scripts to send mails from my server. I can use webmail to send mails between my...
  11. E

    Resolved LimitRequestLine in Additional directives for HTTP not working

    Hi folks, I finally bumped into a solution for my issue somewhere else. I think some sort of file or file name corruption happened when I manually downloaded my image folder from my previous server onto my computer and then uploaded it to my new server via an FTP client. I tried the move over...
  12. E

    Resolved LimitRequestLine in Additional directives for HTTP not working

    Hi Peter, They're all real file names. They're a combination of session ids, random numbers and uploaded image names. I used a php script to do that in order to give each image a unique name as there are thousands of them and they're all in the same image folder. I used to have problems where...
  13. E

    Resolved LimitRequestLine in Additional directives for HTTP not working

    Here you go Peter, Examples of the image file names: 100123n3i5lj687o8tr99tlfcggb9832creative website1.jpg 100126e51ba77c28e444475649901cbf343b21.jpg 100142jb69v9q5bo4sr62n6o32hm9gn7Lexmark-wireless-printer-problems.jpg 100099ppnj148csehqib5u7fgm9ddac1354839E9-F9F3-4C27-8A0E-C7415939BF80.png...
  14. E

    Resolved LimitRequestLine in Additional directives for HTTP not working

    Thanks Peter. What confuses me is that all the images worked okay on my previous hosting server. If there were any problems in the names as you suggest, why did they work okay then, but wouldn't after I migrated to Plesk? By the way, do you have any ideas how to get round the issues regarding...
  15. E

    Resolved LimitRequestLine in Additional directives for HTTP not working

    Hi everyone, I apologise in advance that I'm a newbie to plesk. I'm previewing a website on my new Plesk Server and I realised that the site displays only images with short files names but gives a 404 Error (from Server Logs) and does not display any of my images with prety long file names. I...
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