Recent content by emilyy3

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    Resolved Password change fail

    Thank you for your reply and for pointing that out. It turned out the issue was related to the customer account context I was working with. After reviewing the account type more carefully and repeating the process correctly, the password change worked as expected. Everything is fixed now...
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    Resolved Password change fail

    I’m actually dealing with the exact same issue right now and it’s been really confusing. I also get the confirmation message saying the password was changed successfully, but when I try to log in with the new password it doesn’t work only the old one does. I even tried repeating the process and...
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    Resolved Reducing Postfix "Concurrent Connections" Problem

    Thanks for clarifying that makes sense now So if I understand correctly, the key point is that Postfix only allows a single transport_maps definition, and Plesk already manages one by default. Instead of redefining it, the correct approach is to extend the existing transport_maps line and...
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    Resolved Reducing Postfix "Concurrent Connections" Problem

    I’m actually running into the same issue and seeing that exact warning about transport_maps being overridden. It looks like Postfix (or Plesk, in my case) already defines a transport_maps entry earlier, and when we add another one at the bottom, Postfix just warns that it’s replacing the...
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    Question Unable to Send Emails Using PHPMailer on Plesk Server

    I hadn’t realized that the missing A and MX records would prevent PHPMailer from connecting reliably. I’ll review the DNS settings in Cloudflare and either create the proper A record for the mail subdomain and update SPF accordingly, or follow your suggestion and configure PHPMailer to use the...
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    Question Unable to Send Emails Using PHPMailer on Plesk Server

    I’m encountering the same issue as well. I’m also trying to send emails from a website using PHPMailer with Plesk’s SMTP settings, and nothing seems to go through. Sometimes I get SMTP connect() failed, but other times there’s no error at all. I’ve double-checked that SMTP is enabled in Plesk...
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    Resolved mail_auth_view truncates output

    Thanks for the suggestion. Yes, I’ve already tried running the command with the --no-truncate flag, but the output still appears to be truncated at around 34 characters for the domain name or password. That’s why it feels more like a UI or formatting issue rather than a command-line limitation...
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    Resolved mail_auth_view truncates output

    I have the same question and I’m also noticing this behavior. It does look like a bug to me, especially since longer domain names or passwords are getting truncated with .... I’m running into this as well and would like to know if this is a known issue or if there’s a workaround.
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    Question Email accounts IMAP and POP3

    Is there anyone who can guide me?
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    Question Email accounts IMAP and POP3

    I’m running into the exact same issue as well. I have an IMAP account already configured in Thunderbird, and when I try to add the same email address as POP3, I also get the “wrong password” error even though the credentials are correct. It does make me wonder if Plesk restricts an email account...
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    Resolved Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page

    Thank you for the update. I really appreciate your team looking into this. Since I’m relying on SSL for testing and accessibility, I’ll keep monitoring on my side and will wait for your follow-up once the fix is in place. Please let me know if there’s any workaround in the meantime.
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    Resolved Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page

    I’m also facing the same issue with temporary domains in Plesk. I keep getting the DNS resolve errors and SSL certificate failures just like you described. Tried on different servers and browsers but the problem persists. Glad to know I’m not the only one experiencing this.
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