• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
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    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by EnriqueR

  1. EnriqueR

    Issue Remote FTP Backup fails

    The FTP server always forced a secure connection. I followed your test request and disabled this limitation in FTP server. Now it works correctly with the FTPS option enabled/disabled in Plesk backup system. It is very rare that now it fails for that reason and in previous Plesk versions it...
  2. EnriqueR

    Issue Remote FTP Backup fails

    The strange thing is that using the specified command, it works correctly. Also, checking in the logs of the FTP server, the connection and access test performed from Plesk is done without problems. It only fails in the Plesk panel. It is very strange.
  3. EnriqueR

    Issue Remote FTP Backup fails

    Since the last update, the Backup manager via FTP remote storage configuration no longer works for me. It returns the following error message. I have checked the FTP server and it is OK. I am sure of this because I have 3 additional Plesk servers using the same type of backup and they can access...
  4. EnriqueR

    Question Incoming mail is stored in Junk folder

    Thank you very much for the reply. In the end I started testing by making some changes to the postfix configuration and to my surprise I saw that when I restarted the service to take the new configuration, it ignored me, ignoring the changes. I proceeded to restart the server and sent another...
  5. EnriqueR

    Question Incoming mail is stored in Junk folder

    I changed the password for the [email protected] email and emails from [email protected] are still arriving in the Junk folder. I have checked the filtering rules again and there are none. Attached screenshot. Are there any other filter rules that cannot be reviewed from Roundcube Webmail?
  6. EnriqueR

    Question Incoming mail is stored in Junk folder

    Webmail does not have any filter applied. Is there any way to know if a client moves the message via IMAP as soon as it arrives to the Junk folder? I've tried sending a message and instantly checking the /var/qmail/mailnames/domain2.com/user/Maildir/new folder to see if it ever gets stored...
  7. EnriqueR

    Question Incoming mail is stored in Junk folder

    I have 2 emails on my Plesk server from 2 different domains. When I send a message from [email protected] to [email protected], the message is stored in the Junk folder. I have tried sending messages from another email account type [email protected] to the same recipient [email protected], and the...
  8. EnriqueR

    Issue Postfix malfunctioning

    Solved. For some reason in webmail, identities, it was registered [email protected]
  9. EnriqueR

    Issue Postfix malfunctioning

    My Plesk server suddenly alerted me to a mass mailing via an account [email protected]. I went into the maillog file and saw that it was triggered by the following line: Nov 25 08:31:27 servidor postfix/smtpd[2264977]: 82EF8863DF: client=localhost.localdomain[::1], sasl_method=PLAIN...
  10. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    I finally found the problem. I'm telling you in case it happens to anyone else. I installed Plesk on my server and went to the monitoring tool, which tells you that you have to install the build-in or subscribe to the 365 service. I installed the build-in. Since then I have not seen the startup...
  11. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    Yeah, the problem is that it's been over a week and it's still the same.
  12. EnriqueR

    Resolved Graphical CPU Usage Dashboard Not Loading

    The new dashboard graph on the home page that shows CPU usage keeps loading endlessly, displaying the message 'Data will be prepared in a few minutes'. I've tried disabling the CPU usage module, but it still doesn't appear. I've looked at Grafana's Monitoring system, but that graph does work...
  13. EnriqueR

    Resolved Problem when migrating subscription. Unhashable type list

    When I use the ‘plesk migrator’ system to move a subscription from one Plesk server to another, I get the following error. The error appears whenever I try to migrate it. The hosting has a web portal developed in Wordpress, I don't know if this is the reason or not. Can someone help me to...
  14. EnriqueR

    Input Your experience with "Mail delivery troubleshooting" in Plesk

    I have the same probrem that @JulianDot With two servers, Almalinux 8.9 and Ubuntu 22 Plesk licence with Contabo
  15. EnriqueR

    Issue Error in migration due to SQL problem

    Ok, the problem was that I understood that the change had to be made on the source server, but not is so, the change had to be made on the destination server, which in my case is Ubuntu.
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