Recent content by Hardy

Hello IgorG, Thanks for the update. We will try that solution. Thanks

Hello Plesk People, We are facing problem regarding disk usage and web traffic stat not reflecting for any domain in Plesk. We found that our statistics.exe is corrupted. We have tried to repair plesk with plesk repair utility but its still showing 0 bytes in statistics.exe. Kindly guide us, is...

Hello We have manage to solve this issue using awstat.pl script so consider it as resolved.

Hello we have already disabled domain in smarter mail and also disable mail service for this domain. when we try to send test mail we are getting error messages Now the server are trying to deliver the email internally so is there any way we can turn on remote mail delivery for this domain...

Hello, I am unable to resolve the issue I have try with repair.exe,statistics.exe,web_statistics_executor.exe utilities but there is no change. what is the solution ? I have also try with perl awstat.ple -config=domain name -update and I have also redirected its output to index.html file but...

Hello, Kindly guide us I stuck

Hello Plesk, We are facing problem in one of or domain for Web statistics not updating. We are getting following error This is the placeholder for Web statistics. If you see this page that means that statistics service has not run yet on your server. Statistics service is typically set to...

Hello IgorG, Kindly update us We are looking forward for your reply what is the root cause of this problem. Thanks

Hello We have just solved that error by removing files of awstat and regenerate awstat for that domain. Thanks

Hello IgorG, Issue In Smartermail Kindly Guide us

Hello When we try to open Web Statics for domain we are getting below error. Error: Couldn't open config file "awstats.domain.conf We have checked for awstatdomain.conf file and it is present and it has correct permission on it /vhosts/domain/statistics/webstat/AWStats Kindly give us...

Hello We are facing issue regarding Domain Listing in Smarter mail. When we login into smarter mail admin panel only 4 or 5 domain listed others are not listed. Can you please guide us. We are using Plesk 12.08 for Windows.

Hello IgorG, We will try that solution and we will let you know. Thanks

Hello We are getting following errors on some domain while we are taking backup using Plesk Backup Manager. "Cannot dump domain hosting settings[Cannot access a closed file.]" We are using Plesk 12.08 with Windows Server 2012. Kindly guide us. Thanks

Hello IgorG, We have repaired the whole psa database and finally we able to remove Ips. Thanks for help.