Recent content by JBurns

Nothing here neither.

PART 2 Component plesk/postfix: mode up2date, installed_buildtime=1376893111, available_buildtime=1376893111 Component plesk/qmail: mode install, installed_buildtime=0, available_buildtime=1376893117 Component plesk/msmtp: mode install, installed_buildtime=0...

Hello, Azurel. Do you have the same problem? Btw. the forum attachment upload function doesn't work. Pastebin is also in maintenance. :| Here is my autoinstaller3.log: PART 1 Parallels Installer 3.15.15 (built on 2013-08-14 09:27 svn rev. 324060) started at (timezone CET) Fri Nov 15...

"Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Nov 15, 2013)." I would send this log, if only I had a support code. Since I haven't (got plesk preinstalled by 1and1), what should I do now? Should I wait for next...

How can I reinstall last update? Should I use autoinstaller (# /usr/local/psa/admin/sbin/autoinstaller)? It only gives me these options: Please select the components of Parallels Plesk Panel you want to install: 1. [=] Base packages of Parallels Plesk Panel 2. [=] Parallels Plesk Panel 3...

trace: #0 {main} 2013-09-23T19:56:16+02:00 ERR (3) [panel]: Invalid input value: 0: help.php:19 [23-Sep-2013 19:56:16 Europe/Berlin] PleskFatalException: Invalid input value file: /usr/local/psa/admin/htdocs/help.php line: 19 code: 0 trace: #0 {main} So, it's some kind of problem in...

Problem: No access to Plesk Panel - request timeout. Platform: 1&1 Cloud Server, CentOS 6.3 (Final), Parallels Plesk Panel 11.5.30 Update #16 I have some weird problem since 11.5.30 Update #16. When I log into plesk panel (https:// <my-domain-or-IP> :8443) everything works. But after few...

Why scheduled backup started almost immediately, wrong time and while manual backup?! I created a backup task to run on Friday 1:00 AM. Next, I've also run a manual backup (02:18 PM). After few minutes I was surprised to see, that the scheduled backup was also started (02:31 PM)! It is...

I deleted every backup from Plesk panel, yet there are still some backups in the '/var/lib/psa/dumps' folder. I had one failed backup some time ago. I think those are leftovers from that failed backup. Now, I want to delete those, get some more free space and then create new backup task...

Hello again, I'm sorry I've posted my answer too soon. As kevin@ said, the upgrade disappeared from Home page and there is no info about the 11.5.30 now. The upgrade I saw on the Plesk Installer performed installation of 11.0.9 #55 once again, not the 11.5.30. So, my joy was premature. :(

Thank you Sergey for your answer. I had 1 record in smb_productUpgrades: +----+---------------+-----------------------------------------+-------+---------+ | id | releaseId | description | shown | version |...

At this moment, on my CentOS6.3 server, I have Plesk 11.0.9 Update #55. On the home page I got the message: Upgrade to the version 11.5.30 is available. So, I click "Install Now". Installer opens ("Install and Update Parallels Products"). But no upgrade is available. The button "Install...

Thanks for nothing! Btw. Bug #5. There was default setting to automatically install new updates. Too bad the update system doesn't check if there is enough free space on partition. There wasn't. Update failed and all the services stopped working. Plesk was dead. I had to recover system and...

Please, fix adding custom webmail. Why changing webmail clients removes the "webmail." subdomain? And why it doesn't synchronize with the service plan? Here is my situation: I added new webmail client, set it in service plan and synchronized. Bug #1. It didn't synchronize. I had to...

I think this is not ok. The webmail clients should synchronize with the main plan. Also, why changing the webmail client does remove "webmail." subdomain?! It's in the DNS template! Synchronizing template doesn't help.