Recent content by justinp

Thank you, yes I've double checked the IP for the webmail record. I recognize this should be the case and myself and other admins have tried several times with multiple accounts under the problem domain with no luck. I should also mention that we can use the exact same email address and password...

Hello all, so I'm administering a server running Plesk Onyx (currently version 17.8.11) formally through Media Temple. Not too long ago though MT was phased out and integrated into the main GoDaddy system. Recently we've had trouble accessing webmail, the only error is: Login failed because...