Recent content by Khairul

Hi, I have checked with plesk support and most probably the cause is that the "PleskControlPanel" site in IIS is corrupted. Please follow the instruction steps from this KB article in order to fix the issue: After upgrading Plesk to Obsidian/Onyx on Windows Server, no CSS is being loaded in...

I see,, thanks for your help..will check with plesk support.. will update if able to resolve the issue

Under my server there is no option for plesk repair installation. When i check on Plesk Guide, Plesk Repair Utility: How To Avoid Disasters there should have plesk repair installation. dont know why no option on my server.

Hi Now upgrade completed via command line but now unable to browse it. It show {BODY}. :rolleyes::rolleyes:

Hi, Actually on the server I have installed TrendMicro Endpoint Protection. I already disable it follow your advise. Unfortunately, I unable to access plesk (https://****.com:8443) to complete the upgrade in Tools & Settings > Updates and Upgrades. When I browse back upgrade page...

Hi, I am doing plesk upgrade from onyx to obsidian early this morning after get a upgrade notification. It working smoothly until it reach to upgrade mailenabler. I am not sure if it stuck or running because it has been 10 hours. I am afraid that if I cancel this process, everything will crash...

Hi I am running Plesk Onyx Version 17.5.3 Update #68 and planning to upgrade 17.8.11. Follow the guideline looks very straight forward but from my site it show access denied. I am looking what kind of files need to be allow.. System checking... Access is denied. Plesk pre-upgrade checking...

Yes, we found one of the domain used php-cgi.exe with high cpu. Once we disable it, CPU usage totally reduce. Probably bad script. Still looking on this..thanks a lot.

We are running plesk on windows. We found that php-cgi.exe was used almost 100% cpu usage. We have installed antivirus on the server and when we run the scanning, it will quarantine php-cgi.exe files. We are suspect that php-cgi.exe has been compromise. Is there any other way to revert back with...