Recent content by Ksech

Thank you ChristophRo, but I really don't understand? The customer did NOT land on the server's default site, they landed on the 404 page for the correct website. Also, I thought if the browser requested HTTP/1.0 that the server responds with "no, you need to request HTTP/2.0" or something...

Thank you Rasp - I didn't know that! But I did know that this one specific customer was using a modern browser, not an ancient one.

I found this thread today because I had the same error. Before trying the solution above, I tried the following instead and it worked: In Plesk Panel go to Firewall > Modify Plesk Firewall Rules Click Discard Changes > OK I then checked and the previous rule I'd entered was still there. I...

We have a large file that we sometimes need customers to download from our server. We send them a link, and most download it fine. But sometimes they get a 404 error. We asked a customer for a screenshot today, and they took a photo instead so part of it is cropped out, but the link is correct...

Thank you Mow. I will look at that if it happens again. FWIW... I ended up unblocking the Amazon ips, and the next auto renewal went through without a hitch. I checked access logs, and saw that 2 of the ips used during validation (out of a total of about 6 or 8) had been blocked in my firewall...

I have about 20 domains using free Let's Encrypt certificates that auto-renew. Sometimes they renew just fine. Other times, the domain will renew, but the webmail and/or www subdomains will not. The error shown says something about connection, possibly firewall. The thing is - it's random...

Seen this before and didn't look into it, but it seems to be appearing more often now. Is this normal, or if not, what should I do? The blank IP concerns me most. Typical line looks like this: dovecot: service=lda, user=(redacted), ip=[]. Warning: Failed to parse return-path header

I had a user hit their mailbox limit yesterday, then while trying to clean up email, hit the maximum outgoing email limit. I suspect most of the outgoing emails were read receipts while she was cleaning the mailbox. So now, in Mail Log, under Emails Not Sent, there are a bunch of emails I would...

I'm trying to see logs from around noon yesterday, but the date selection is only "from" with no "to" - AND it still doesn't do away with the need to click "load previous entries" TONS of times. It's only loading about 5-10 minutes worth at a time now - its going to take forever to go back 28...

FYI - in case anyone else has this issue - it's because of the foreign date format. I normally sort by date newest to oldest, which worked fine when I bought this extension in December. Now I have to search by date (eg 08/01 to find January 8) I hate this odd date format - DD-MM-YYYY - this...

Ah! It's in English now! I submitted a ticket.

My mail log extension stopped working at midnight Dec 31 - it must have something to do with the new year's date format of my logs? I still have mail logs on the server, but I bought this extension to make it easier to read. I tried the support link you gave above, but it's not in English and...

Thank you for the info. That helps! Now a suggestion: Today when I checked emails received, there were some VERY long email addresses in the list, which pushed all the other columns off the screen. This means I need to scroll to the bottom and use the horizontal scrollbar to see the rest of...

Also, is there a way to show the IP address for webmail access, instead of ::1 ?

I just installed this because I hope it will save me some time. But I'm not sure how this works: "Usual countries of pop/smtp access for this domain" I'm assuming this means countries allowed to check email and send email, and it will have zero effect on where incoming email originates from...