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Recent content by LouisJ

  1. L

    Resolved rDNS problem

    Thanks scsa20. Appreciate your help on this. I will just ignore this error.
  2. L

    Resolved rDNS problem

    When I use a dns lookup I got that error ERROR: No reverse DNS entries. That's what confused me, shouldn't it be them resolving the rDNS since they are the owners of their IP? I just noted there is this Duplicate MX A records warning too. I'm currently using the MX records provided by mail...
  3. L

    Resolved rDNS problem

    Ohhhh however, I get this ERROR: No reverse DNS entries. Does it mean I can ignore this?
  4. L

    Resolved rDNS problem

    Thanks once again!! By third party mail host, I meant email services from gsuite, godaddy, namecheap, hostgator ... etc. Not using Plesk for emails. Since Plesk is not used for mails, I am thinking if it is a requirement to keep those DNS records. Also, when I was using cpanel with gsuite or...
  5. L

    Resolved rDNS problem

    Thanks! Really appreciate the help! Just to make sure I understand it correctly. The rDNS for the server is already set up and is correct. What it requires now is to set up the the mail service provider's in-addr.arpa and this is to be done via the VPS provider? So whenever we use a third...
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    Resolved rDNS problem

    I'm not sure if this makes a difference. My server rDNS is correctly setup. Other domains are using Plesk mail server with no issues. Thanks
  7. L

    Resolved rDNS problem

    Foremost, I am new to Plesk. I am using Plesk to manage the DNS settings and struggling with the email deliverability. I'm using a third party mail service provider and verified that the required MX records are correctly set up. However, there is this ERROR: No reverse DNS entries. The rDNS...
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