Recent content by MacGyver

For security reasons, we deny email ports, and then only allow it from approved IPs. I was wondering, however, if Juggernaut can be configured to "Allow" based on MAC Addresses as seen in the IP Tables? That way mobile devices could have their MAC white listed. Thanks in advance.

That's what I thought, and why I searched from the Dashboard. That leads to more questions than answers. Nothing at all came up, yet the emails weren't delivering, but once I put the range in the Allowed tab, all the back emails arrived. Very frustrating, but it sounds like there is nothing...

Thank you for the insight. I actually did search via the Dashboard IP Tables search first, but found nothing for the IP which was odd, because as soon as I set it up under "Allow" it came right in, On the IP Tables Logs, I'm a bit confused. I do see "Blocked" entries under Logs > IPtables...

We would love some insight on an issue if anyone has any thoughts. We quit getting emails from a major hospital network. We had the emails sent to a gmail account and found the sender's IP address. We then searched though the Juggernaut interface for IP Table Logs, searching for the IP...

Thank you for looking. I appreciate your time.

Thank you for the reply. I hope I was able to gather the information you requested. I have to remote a machine that connects to the server, so I had to gain one entry using a screenshot. As you requested, I did place Plesk into Debug Mode using Panel.ini Editor. I then used Panel.ini to...

This question is regarding the Plesk article, "How to renew Let's Encrypt certificates for all domains at once?" which can be found here: https://support.plesk.com/hc/en-us/articles/12388341122839-How-to-renew-Let-s-Encrypt-certificates-for-all-domains-at-once When following the article's...

Awesome! You're very welcome. I'm glad the post helped someone. Thanks for letting me know.

Yes, sir, it is Roundcube.

In case anyone else is fighting this, the answer for us was in ModSecurity. There were 3 rules being triggered constantly when trying to login to webmail: 949110 980170 932239 Whitelisting those resolved the issue.

Thank you for the reply. I just tried Plesk Repair, and while it found mailbox issues, the repairs it conducted now just brings us to a "Forbidden" "You don't have permission to access / on this server." error once we get past the login screen for Webmail. Plesk was provided by Liquid Web, and...

Username: TITLE Webmail Broken After Update to 18.0.61.5 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Web Pro Edition Version 18.0.61 Update #5 PROBLEM DESCRIPTION Our users use Webmail extensively, so we know that it was working up into last night. This...

Just a shout out for the Danami support team. We decided to try Juggernaut on a server we were migrating purely in hopes that it would supply some GEO blocking security. Now over a year later it's done everything we hoped, and more. We're now using it to deal with some other security issues...

Thanks. We got the issue resolved temporarily, but will open a ticket regarding the MaxMind issue as the issue does not seem to be resolved. Just FYI, we go this in the morning email: We’re still seeing outdated API requests from your account (ID XXXXXX) that are using an incorrect endpoint...

>If you search for the IP address in the dashboard search and it doesn't come up with any results, then it's not blocked on the firewall. It's not a firewall problem. Perhaps there is a disconnect in how I am relaying things then. I pull up a browser. I got to a site on this server. I can...