• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by mcac

  1. M

    Question Plesk Email Security Pro - 421 4.3.2 Service shutting down, closing channel - Mails are stuck in the queue

    Like above described I removed and reinstalled the extension because of this bug and the resolution of Plesk-KB (in my fist post). Now all blacklists and whitelists from customers are lost. Is there a chance to restore from a Plesk full backup all Black- and Whitelists from extension Plesk Email...
  2. M

    Question Plesk Email Security Pro - 421 4.3.2 Service shutting down, closing channel - Mails are stuck in the queue

    Oh no, all blacklists and whitelists are deleted now. It is definitively not a good way to remove and reinstall the Plesk Security. We have Plesk backups of system but there is of course no function to restore this configurations. Have anybody an idea, how can I restore this? Thanks Plesk for...
  3. M

    Question Plesk Email Security Pro - 421 4.3.2 Service shutting down, closing channel - Mails are stuck in the queue

    Thanks for this information. Right, in logs were many errors like "connect_to_sql: unable to connect to DSN 'DBI:mysql:database=emailsecurity;mysql_socket=/var/run/mysqld/mysqld.sock': Can't connect to local server through socket '/var/run/mysqld/mysqld.sock'". After reinstall the Email...
  4. M

    Question Plesk Email Security Pro - 421 4.3.2 Service shutting down, closing channel - Mails are stuck in the queue

    Hi, 2 independent Plesk servers are with the same issues at the same time today. Many mails are stuck in the queue. I found the article...
    • mcac
    • Thread
    • extplesk-8784 mail queue plesk email security pro
    • Replies: 11
    • Forum: Plesk Extensions
  5. M

    Issue Mail issue: Remote server returned '554 5.7.4 < # 5.7.4 SMTP; 554 5.7.4 failed to deliver message via SSL/TLS. >' -lost connection after STARTTLS from

    Hello, a customer has a problem receiving e-mail from only one sender. The sender receives a bounce email with the error: Remote server returned '554 5.7.4 < # 5.7.4 SMTP; 554 5.7.4 failed to deliver message via SSL/TLS. >' I can see the error in the mail log: lost connection after STARTTLS...
  6. M

    Resolved Plesk Email Security Pro: No access to individual Blacklist/Whitelist/Filter sensitivity - Button is Missing since

    Great, it works!! Thank you.
  7. M

    Resolved Plesk Email Security Pro: No access to individual Blacklist/Whitelist/Filter sensitivity - Button is Missing since

    Hi, Plesk 18.0.65 Update 2 Since 18.0.65 the customers have no chance to edit their own blacklist and whitelist or the filter sensitivy. On list for email accounts there is only the posibility to click on email address (with tabs "general" "forwarding" "aliases" and "Auto-Reply"). The "Spam...
    • mcac
    • Thread
    • email blacklists plesk email security pro whitelist
    • Replies: 2
    • Forum: Plesk Extensions
  8. M

    Issue Mail Stuck In Queue after installing and delete Sentinel Anti-malware

    Thanks for this quit good information.
  9. M

    Issue Mail Stuck In Queue after installing and delete Sentinel Anti-malware

    Now the email queue is empty. I think it was a very long time to deliver 150 mails. (More than 1 h) What can be the reason? Greylisting is not active (Checked). Can I do something to restore the state before installation of Sentinel Anti Malware? Plesk Repair-Tools found no problems. (Warning...
  10. M

    Issue Mail Stuck In Queue after installing and delete Sentinel Anti-malware

    Before installing Sentinel Anti Malware, the Plesk EmailSecurity extension was already installed. Now I realised that Amavis was deactivated there and the virus scanner too. I have reactivated both. The Sentinel Anti Malware extension seems to have been deactivated during installation and not...
  11. M

    Issue Mail Stuck In Queue after installing and delete Sentinel Anti-malware

    I cannot find the mistake. Please help. What can I do?
  12. M

    Issue Mail Stuck In Queue after installing and delete Sentinel Anti-malware

    Since I installed the extension Sentinel Anti-malware and deleted it after a short time later all mails are stucked in queue. No mails sending, no mails receiving. What can I do? The extension is deleted. plesk repair --mail -y found no issues. Server was restarted. All services started and running.
  13. M

    Question Tracking of IMAP/POP3/SMTP-Host, who use which hostname for incoming and outgoing mail server

    Hello, has anyone an idea, how can I track, which customers (or mail users) use which hostnames in their mail client software for incoming and outgoing mailserver? I need the mailbox accounts (not IP). I want to get customers to use their own domains as incoming and outgoing mail servers, not...
  14. M

    Resolved Plesk Monitoring = An unexpected error occurred

    Crazy. Today everything is fine. I have to configure the monitoring because of new installation yesterday. I don't know why its running today. May be the plesk repair takes a little bit longer. Thanks for quick answers
  15. M

    Resolved Plesk Monitoring = An unexpected error occurred

    Hello, thanks for your quick answer. Unfortunately, this did not work for me. I tried it 3 times. But in protocolls of grafana-server.service I can find: /usr/lib/systemd/system/grafana-server.service:35: Unknown lvalue 'ProtectProc' in section 'Service'...
See more
Back
Top