• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Ohya

  1. O

    Question Plesk Email Security Pro - 421 4.3.2 Service shutting down, closing channel - Mails are stuck in the queue

    The problem is that Amavis is searching for the wrong mysqls.sock. Simply edit the socket in /etc/amavisd/email-security.conf and restart Amavisd.service. Search for and replace /var/run/mysqld/mysqld.sock with your correct mysql.sock path (e.g., /var/lib/mysql/mysql.sock or any other path...
  2. O

    Issue Server Error 502 Bad Gateway

    Hi Check this: Websites hosted on Plesk server are unavailable with 502 Bad Gateway: upstream sent too big header while reading response header - Support Cases from Plesk Knowledge Base
  3. O

    Question How to extract the MySQL dump of Docker based DB from and old server backup?

    As I know, plesk backup system not backup docker images from 2016 there is open case for this: Backup manager: Include Docker containers So if you have only backup from backup manager you cant get your databases from docker container, you need access to server and get backups from docker directly.
  4. O

    Issue Warning: Custom template has insufficient permissions: nginxDomainVirtualHost.php

    Hi Check dir permisions May be 0755 and root:root
  5. O

    Question PHP 5.3

    But, support php 5.3 isnt easy, you can try compile it in almalinux and mantain it, may you get some library problems Tue main issue not is plesk, or cpanel or any other panel, the issue is the OS and libraries. The easy way for that clients is mantain centos 7, they not need new features...
  6. O

    Question Can not create subdomains in the subscriptions in which there is only 1 single domain that is configured as “No hosting”.

    With not hosting you cant create subdoains in that domain, as say Dave, you need add it as domain. But, if you have plesk admin ( 10 domains ) and you need more than 10 subdomains, is better add main domain as suscripción and then create there the subdomains. -- Vamos que al no tener hosting...
  7. O

    Resolved cURL error 28: Resolving timed out after 10000 milliseconds wordpress

    Hi This can be a resolver issue Firewall blocked outgoing port 80 / 443 Conectivity issue with wordpress from your server. Try curl from cli to same url and check
  8. O

    Issue After update to 18.0.60 sw-engine no start

    The problem here is than sw-engine isnt upgraded, main issue is than GLIBCXX_3.4.31 and GLIBCXX_3.4.32 is provided by sw-engine in c++-plesk-13.x So, check if sw-engine is in 18.0.60, plesk repair not work, but plesk installer may solve this issue.
  9. O

    Issue Database Mangement problem

    Hi, It seems that you have mixed repositories You have a mix of 5.5 ( current ) and new ones 10.4 and 10.5 Remember than you first need upgrade mariadb 5.5 to 10.3 and then you can upgrade to 10.4 or newer Please check plesk recomendations here...
  10. O

    Question Why does Plesk stop responding when I stop Apache web service?

    This may happened because you access to plesk as proxy from your-IP:443 / https://hostname.com When you stop apache / nginx, Does port 8443 respond? https://your-ip:8443
  11. O

    Resolved non-existent subdomain is redirected to the default page

    If there is no vhost created for a domain or subdomain, it is normal that it leads to the default page since there is no place to point it to, becase apache / nginx not know what to do with that domain. To avoid this, the affected domain should have a wildcard vhost so that everything points to...
  12. O

    Resolved overload process lsphp or apach since ...

    Hi, Is resource limit enabled in plesk ? PHP handler is set as fastcgi ? ( needed for litespeed ) if its php-fpm, litespeed use wrong php version. Maybe a strace help to debug this.
  13. O

    Issue Server Error 403 Forbidden You do not have permission to access this document.

    The file appears corrupted, it is not detected as a text file, possibly due to the encoding Try to make a backup of file delete the file create the file from plesk, then copy the content from plesk file manager Or Open Your file config.ini Search for [SETTINGS] And remove last character...
  14. O

    Question How to optimize backups?

    You can backup with plesk just configuratión files and suscriptión info With another script Backup mails Backup database Backup web files You can easy improve performnce of large backups as Hangover2 say, in my case, for large backups I recomend you borg or restic, those save you a lot of...
  15. O

    Resolved limiting crontab

    Hi Not know any option to do it in plesk, but will be nice have some option for that You can make some script to path this with something like this: sed -i 's/^\s*\*\s\+\S/*\/5/g' /path/to/crons/* You can make more completed script to exclude users like root, admin and any other.
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