• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Olga

  1. Olga

    Resolved Bug Can't access the Extensions first page on Plesk 18.0.62

    Hi, the issue is being investigated by the Plesk dev. team (PPS-16274).
  2. Olga

    Issue imunify630

    Hi, there is no free version of Imunify360 in the Plesk Extension Catalog. You need to purchase a license to make it work.
  3. Olga

    Resolved SiteJet API Key Error

    Hi @Kitfox, @marcelov04, please send me your Plesk License PLSK.xxxxxxxxx keys in a private message, and I will ask the team to issue a new API key. @marcelov04 can you please also tell me what happened to the server so you started seeing an API key request?
  4. Olga

    Resolved Failed to install or update agent360.

    Hi @carini, this is a known issue registered under EXTPLESK-4861. Please refer to the KB article to apply a workaround - https://support.plesk.com/hc/en-us/articles/16189500211735-Unable-to-install-the-360-Monitoring-agent-on-a-Plesk-server-mysqlUserPassword-must-be-of-type-string-null-given
  5. Olga

    Resolved DrWeb Antivirus sends many notifications "Your virus bases are obsolete."

    The issue was fixed in Premium Antivirus for Servers version 1.0.2-2 yesterday. Updating to this version will fix the issue. If an extension update is not possible for some reason, a workaround is the same as suggested above: systemctl stop drwebd killall -TERM drwebd.real systemctl start drwebd
  6. Olga

    Question SiteJet extension support channel

    Hi @X3meOS, glad that you like this solution :) As for exporting/importing a Sitejet website to the current Sitejet Builder extension, it is not possible.
  7. Olga

    Question SiteJet Exentsion API Key

    @nightshift88 can you reach out to the Plesk support team with this issue?
  8. Olga

    Question SiteJet Exentsion API Key

    Hi @nightshift88, such behavior may occur after re-installing the extension. Did you re-install it or did it happen just right after installation? @PAM Baduijn Sitejet Builder is a completely free extension in Plesk. You're referring to another solution.
  9. Olga

    Question SiteJet extension support channel

    Hi @Maarten, after installing Sitejet Builder on the domain or subdomain, two buttons will appear on the domain/subdomain card: 1. 'Sitejet Builder' - redirects you to the editor. 2. 'Change website template' - allows you to change the template. You can do it as many times as you want. Hope this...
  10. Olga

    Resolved The Plesk file plesk-ext-ruby.list broke updates and monitoring on Plesk

    Hi, Ruby supports Ubuntu 22.04, Almalinux 9, and RHEL 9 since the 1.4.5 version released on the 18th of April, 2023.
  11. Olga

    Resolved Ruby 3+ extension 22.04

    Hi Caspar, the Support of Ubuntu 22.04, Almalinux 9, and RHEL 9 was added on the 18th of April 2023, in 1.4.5 version.
  12. Olga

    Issue Composer dependencies require on Plesk

    Upgrading to the latest Plesk version 18.0.45 fixes the problem as well.
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