• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Paul Larson

  1. P

    Issue CLI 'site' command does not deliver any value for

    Hi! The versatile 'site' command is delivering blank data for 'Total size of backup files in local storage:,' even though many domains have gigabytes worth of backups in /var/lib/psa Issuing "/usr/local/psa/bin/site -i example.com" for example. Contrast this with: du -sh...
  2. P

    Question pleskrestore: how use .xml and .tzst files for just one domain, using command line

    Hi! I've read numerous articles/docs on using "pleskrestore" command. Most refer to a simple, single file, such as mydomain.zip. I have a full /var/lib/psa/dumps/domains directory for a series of domains rescued from a prior server. I wasn't sure how to match the pleskrestore command given a...
  3. P

    Question Best way to add sftp user to be jailed within an existing host

    There are numerous threads that cover this issue, many I've read, but I can't seem to master this workflow. A domain exists, example.com, with user: example A directory exists, /var/www/vhosts/example.com/upload I'd like an sftp user (not ftp) jailed to /var/www/vhosts/example.com/upload FTP...
  4. P

    Question Adjusting mysql innodb_page_size global variable. Implications?

    That's a good idea. Do you have any provider suggestions? I'm sure AWS/RD would work but Amazon solutions seem to be so heavy-handed for this.
  5. P

    Question Adjusting mysql innodb_page_size global variable. Implications?

    We are inheriting a site hosted on a customer's server. Current developer writes: "You will need a container / environment that has mysql setup with this higher rowsize. Changing the innodb_page_size in an existing environment with other DBs with the default rowsize will corrupt (can't think of...
  6. P

    Question Fresh Plesk install on EC2 fails at the finish line, failed 'crontabmng' 'set' 'psaadm'

    It's moot, now. I just gave up and installed a Plesk-supplied EC2 image. But no, I didn't install anything special.
  7. P

    Question Is 8443 still a default Admin port?

    I installed an Amazon EC2 image of Plesk/Ubuntu. I was setting up my normal firewalls, and realized 8443 isn't behaving like a default port for the Plesk admin. Wasn't sure if this was the new default, or of the EC2 image had special treatment. Just curious!
  8. P

    Question Fresh Plesk install on EC2 fails at the finish line, failed 'crontabmng' 'set' 'psaadm'

    The EC2 is using Ubuntu 20.04 LTS. Everything seems fine in the CLI installer until the very end, when errors about psaadm and crontab emerge: ===> Cumulative Plesk upgrade (final stage) has been started. ===> Preparing Plesk upgrade (final stage). ===> Cumulative upgrade of Plesk (final stage)...
  9. P

    Question HTTP service has been identified without SSL/TLS

    The dreaded PCI/Security scan from a client! So often the findings or remediation requests seem confusing, like this one: "HTTP service has been identified without SSL/TLS" Web traffic to domains on my server will always redirect to https/443. But I guess I can't stop a scanner from testing...
  10. P

    Question Locate and remove old SSL cert

    A PCI scan is revealing a few issues I need to mitigate on a server. The IP of my server serves an SSL certificate for a hostname I recognize as a prior domain I used, but I need to: a) secure Plesk with a valid SSL cert when browsing to an IP b) remove the old cert When I browse to my Plesk...
  11. P

    Resolved Force Plesk to use port 25 alternative (Digital Ocean refuses to open 25)

    Excellent! That worked. And in my case, supplemented by these Postmark specifics (using 587 instead of port 25 in the example) https://postmarkapp.com/support/article/832-can-i-configure-postfix-to-send-through-postmark Thank you!
  12. P

    Resolved Force Plesk to use port 25 alternative (Digital Ocean refuses to open 25)

    If you're referring to Plesk's MSMTP, that's fine. But it forcibly disabled Webmail from what I can tell.
  13. P

    Resolved Force Plesk to use port 25 alternative (Digital Ocean refuses to open 25)

    There are numerous threads on this topic. I haven't found a way to force Plesk to use port 587. In the mail server settings, when I enable port 587, upon sending tests with Roundcube, the maillog indicates port 25 is still being used. Mar 21 18:25:41 my-server postfix/smtp[99165]: connect to...
  14. P

    Question Exclude files from backup (.ssh, directories above httpdocs/)

    It's actually root:root drwxr-xr-x 2 root root 4096 Dec 22 17:30 .ssh ...which seems to be common across all my Plesk domains.
  15. P

    Question Exclude files from backup (.ssh, directories above httpdocs/)

    Though it's minor, the daily warnings / log errors about Plesk not being able to backup .ssh files is a nuisance. Since the .ssh dir is /var/www/vhosts/example.com/.ssh (that is, above httpdocs/), what syntax, if any, works for configuring Plesk to skip that dir? Constant error is: Unable to...
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