• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by robskinn

  1. R

    Issue Remote Backup to Microsoft OneDrive Error

    I’m still encountering this error 3 months on. Error: Unable to create the remote backup: Transport error: Extension transport: ext://one-drive-backup/subscription/5/: Microsoft OneDrive returns the error: Unauthenticated Warning: Unable to delete the incomplete remote backup. Error: Failed to...
  2. R

    Issue Remote Backup to Microsoft OneDrive Error

    I have more details to share about this issue for anyone interested.
  3. R

    Issue Remote Backup to Microsoft OneDrive Error

    I deleted my entire backup folder from OneDrive and re-linked the account with Plesk. The backup still fails, but now the directory path has changed, with a new folder called ‘Graph’ appearing.
  4. R

    Issue Remote Backup to Microsoft OneDrive Error

    Google is still working for me.
  5. R

    Issue Remote Backup to Microsoft OneDrive Error

    I tried Google Drive a couple of days ago, and it worked for me. I’ll try again to ensure that this is the case.
  6. R

    Issue Remote Backup to Microsoft OneDrive Error

    I’m receiving emails from Microsoft One Drive stating, “Many files were recently deleted from your OneDrive.” It appears that the backups are processing, but the files are being deleted and moved to the recycle bin as they’re being processed. To investigate the issue, I’ll delete all existing...
  7. R

    Issue Remote Backup to Microsoft OneDrive Error

    I've received a response from Microsoft, and predictably, they've stated it's a third-party issue. They suggest that Plesk's backup team should look into it.
  8. R

    Issue Remote Backup to Microsoft OneDrive Error

    I’ve contacted Microsoft and will share any findings once I hear back. As a side note, this same behaviour is occurring across all my separate Plesk accounts.
  9. R

    Issue Remote Backup to Microsoft OneDrive Error

    Glad to hear the engineers are on it—I’m experiencing the same issue as well.
  10. R

    Resolved Can't get Let's Encrype SSL for a temporary domain

    I too am looking for a way around this. I am setting up a staging environment for a WordPress multi-site using subdomains which requires wildcard SSL certification. Is there no other option for this?
  11. R

    Issue Error message ID 19494#0, 5467#0 and ModSecurity

    @User22123 Did you get a solution to this one?
  12. R

    Question Wordpress Toolkit not updating all Themes/Plugins

    My VPS is: OS‪: Ubuntu 14.04.6 LTS ‬Product: Plesk Onyx. Version 17.8.11
  13. R

    Question Wordpress Toolkit not updating all Themes/Plugins

    Yes, it does make the update tool somewhat unusable when it doesn't detect updates. I'd like to use this as it saves time, but I'm more inclined to update the plugins manually from within the CMS. Please fix this.
  14. R

    Issue aum (ModSecurity) thread perpetuating leading to high cpu usage

    Further to this post, I think the issue may be the KernelCare Extension on Plesk. The extension can't communicate with the CloudLinux on my server. I ran ssh compatibility checks as recommended on their website and all was OK (COMPATIBLE), but the actual KernelCare settings fail to load in...
  15. R

    Issue aum (ModSecurity) thread perpetuating leading to high cpu usage

    Hi, On my Plesk Linux server, a process called aum is running at timed intervals and doesn't remove itself. I noticed this when my server had severely slowed down (5000% + CPU usage) to an almost unusable state. After looking into it, I found a few mentions for ModSecurity and AUM, so I disabled...
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