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OK well thanks for your thoughts, I'm not intending to be difficult, just to understand the policy. Clearly this can go no further, so I will find another stats system. Thanks for your time.
So $75.00 then.
As I stated this is a fresh install. My I ask how often you go to a shop and buy something. Do you then expect to pay again to get it to work fully ?
It's hard to see why I should pay you again to fix something that I have already in good faith bought from you and expect to work.
My package is the 'Web Admin Edition' which is not listed on that page...
Hello.
I am trying to access my web stats - AWStats is the one it is configured for.
But when I click to go to web stats a popup opens that gets stuck in a redirect loop so I cannot access them.
The url is right, like this, but with my domain : https://mydomain.com/plesk-stat/webstat
Please...