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... ok thread can be closed... acronis cloud doesn't want an mail adress to login.. it uses the company name xxx.yyy
(password reset worked with that account - login is possible now)
thanks again for your support...
so i buy a backup extension from plesk for 450€ und i have a config problem ... then i have to buy a support subscription to get held ???
Yeah.. that's nice :-(
... but i think i'm getting closer to the problem.. it's a acronis account problem (as i wrote...
No - it's not so easy to find contact information... when i click the "Support" Button in the Plesk Extension Directory - i reach a Plesk Support page.. when i open the link "Help and Dokumentation" i get a pdf Manual for the backup tool - but it's a useless document - no contact adress - no...
.. i think i use the wrong account when i change from the Plesk-Extension-Admin-Website to the Accronis-Cyber-Protect-Website
but i have the problem - which account shoud i use ? where is this information in Plesk stored ?
.. Plesk \ Extension \ Acronis Backup ... Where to free space? Where to configure Backup Job ?
from the Plesk \ Acronis Backup Extension i come to a Acronis Cyber Protect Cloud Website.. but it's empty
there is no storage space visible...
and where can i modify my backup job ??
Hi,
thanks for your reply. as you wrote I think that the backup files are stored in the acronis cloud..
but when i go there - as i wrote ... klick the button "Go to Backup Console"(https://xxxxxxx:8443/modules/acronis-backup/index.php/go-to-backup-console)
it brings me on an empty "Cyber...
Hello,
I bought and set up the Plesk extension "Acronis Backup" in May. It worked fine until a week ago - now the disk space is full and the backup breaks - is logical, but where can I delete old backups? where can I change the backup to automatically delete old backups ? I don't find in Plesk...