Recent content by Ryan

That did it! Thank you!

I don't mean the subscription's main user, I mean under the "Additional FTP Account" section. Example, where company1 is the subscription's main system/FTP account for company1.com, ftptuser1. So in /etc/passwd/ , there are three entries...

What happened to web users? They aren't available on the dynamic view, but I can still get to them in the active view. My most important account uses web users and although I can see the workaround if I want to change a web user password or delete one (by navigating to the FTP users setting), I...

I went through and deleted some unused/inactive FTP accounts on some of my subscriptions using Plesk, from where they were created. While they are now gone from Plesk, they are still showing up in /etc/passwd. Thoughts?

Recently all my Lets Encrypt domain certs expired and when I went to renew them (for some reason they did not auto-renew) so I tried renewing them manually, especially the main domain for the domain our plesk control panel so it would be secured, but I get this weird error message: Let's Encrypt...