Recent content by ShoneA

I've been experiencing numerous issues recently with all our plesk servers. Four servers, one with a different host server, OS and Plesk version entirely. --------------- What happens: - Reboot server, upon returning nginx fails to start because it can't bind to an ip "Cannot assign requested...

I tried the swapping the SMTP servers as suggested and still have problems: # telnet localhost 25 Trying ::1... Connected to pl4.hosteria.io. Escape character is '^]'. 220 pl4.hosteria.io ESMTP Postfix (Debian/GNU) HELO test 250 pl4.hosteria.io quit 221 2.0.0 Bye Connection closed by foreign...

My newest Plesk VM (12.5, Debian 8, up to date) does not support TLS out of the box. Did I miss some sort of configuration setting somewhere? - There is no "submission inet...etc" line in the postfix master.conf - If I add the submission line from another server, I get SASL errors - I modify...

I think I fixed it. I pulled the /usr/lib/gconv and /usr/lib64/gconv folders from a working server and put them in the same place, and the chroot lib folder. Both of these folders didn't exist on my new install, yet the corresponding packages were installed. I guess this is some sort of bug with...

Here is what happens when I try to create a test account via command line (ip redacted): # /usr/local/psa/bin/domain --create testtest.com -clogin testtestc -login testtestf -passwd 4u6sEE5YPulP -status enabled -dns true -hosting true -hst_type phys -php true -php_safe_mode false -notify false...

Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is...

Got it, the engine service was down. Everything looks good for now.

Sites are back, SSL okay, but the panel is giving a 502 bad gateway error still.

I recovered the db like it said, re-ran the repair and now this: ERROR while trying to SMB database not created

Yes, it broke everything to where we get "502 bad gateway" on every site. We see two important errors: WARNING! Some problems are found during reinstall chained SSL certificates(see log file: /var/log/plesk/install/plesk_12.0.18_repair.log) and Try to restore database from...

All my sites using SSL are now broken and the panel says there are no certs.... I hope they are still there somewhere where I can find them. Any ideas? :(

I fixed it by moving /etc/sw/keys/keys and recreating the folder with the same permissions, then reuploading the key.

Hi IgorG, we are having this issue too. That command outputs nothing for us. I've also switched us to a trial key, and it still isn't working.

I can't activate my firewall configuration changes due to MySQL error: ERROR: PleskMainDBException MySQL query failed: Duplicate entry '1-0-2' for key 'configuration_id'

We set a backup to run Friday night and it started Thursday morning. This caused multiple issues. Our server has been slow all day, the load spiked to 48 just now. There is no way to cancel or stop backups. Even rebooting doesn't stop this hellish backup. It's just this evil demon ruining our...