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We found a solution, the issue based on the import from Confixx. Due to the import there are entries for domains with "www." wich are not found so there is an error and the statistics calculation stopped.
We noticed that the statistics are not believable or worng. The total volume is mostly correct as far as we checked but for a single service it's totally different.
I attached 2 screens of one account.
The mailbox have around 550 MB ... this value is true.
But if you go to "Statistics" you...
It looks like that in Plesk 11 are some untranslated parts, specially for error messages. (see attached)
We use Plesk 11.0.9 Update #14
and the German translation
Is that a known problem? I think it would be better to have the english parts instead of nothing ...
I just a bit wondering why some of the application are not up-to-date in the Applikations-Vault even we check for updates and we got the message that all apps are up-to-date.
For example in the Applikations-Vault ist Piwik 1.1.1 but Piwik in 1.8.3 ist already out.
Can I do something by my...