Recent content by Sumesh

do you have any cron under this domain ? Can you check that # crontab -l -u user replace user with ftp username of the above domain

Do you have cloudlinux installed and using cloudlinux php ?

Let us know if the. above steps fixed your issue

Hi do you have nginx as reverse proxy setup in the server ? Also do you have ipv6 or ipv4 in the server

You should discourage the use of short names as allowing it can cause issues for you with respect of spam/hack etc . please make good docs and send to new customer or existing customers with all needed info needed for them to setup this in the best possible manner like having ssl hostname and...

If my guess is correct, your old server is using Apache php handler and new server it will be fastcgi one. In my opinion, I guess two fix will be there. 1. Check all vhosts.conf in old server and remove entries starting from "php_admin_flag'" and rebuild entire apache vhosts using httpdmng...

Yes They have just introduced it . So hopefully all these will get fixed in the coming updates

May I know the error ? One thing I will say is you may need to readd centos repo after cloudlinux removal "At the end, the script will provide instructions on how to finish the conversion back to CentOS. That will require removal of CloudLinux kernel (manual step), and installation of CentOS...

I have done many mysql upgrades and normally there will not be any issues. Only thing you need to make sure is you have proper mysql dumps for all your databases including PSA for sure. Upgrades are Ok but downgrades may cause issues and not suggested. Since you have planned to go with...

if you can attach the exact error getting at your end (like a screenshot) we may be able to help more.

So some database inconsistency may have happened. It may require a detailed investigation and better to contact your server administrator or service provider for the same

You are always welcome :)

If you are not sending any bulk mails, then submit a whitelist request and that should fix it . It will take some time to pick up the change in dns and rdns made and that may have caused this.

Are you able to export a dump from plesk interface ? If not then the db may have some how got removed but still I wonder if that is the case then how the site is working. To save a copy of a database: Go to Websites & Domains > Databases > Export Dump in the database tools pane. Save a dump...

Seems you changed the hostname and that fixed I hope . I just revisited that and can see the hostname is fixed and is with www . Can you please confirm