Recent content by thebopper

Thanks, much appreciated... I think I probably should have put more thought into my request letter in hindsight!

For reference, here is their reply: Hello, Thank you for submitting your request to have the email sending limit removed from your account and/or for an rDNS update. After a thorough review, we confirmed our original finding and cannot grant your request. Please consider looking into the...

Thanks for the reply... Yes, I opened the ports on the lightsail install where I could but I think there is a port block that can only be opened by AWS & they declined my request (without reason). Not sure why they take this approach and don't just throttle the port if you're abusing it. I only...

Can I ask how you got this resolved? I requested the port be opened but Amazon declined it without reason which is pretty frustrating. Why would they not just limit the email traffic or something and close it if it's being abused?

Does opening port 25 on the firewall (as per the instructions in the link above) actually open the port or is it throttled by Amazon at a higher level? I followed the instructions but I am still unable to send emails. Also requested the port be opened but they declined. Pretty frustrating really.

Did anyone manage to get this resolved? I requested the port to be opened but they declined the request. Pretty frustrating really. They suggest connecting to the paid Amazon Simple Mail Service as a solution - anyone done this? Does it work and how would I connect to Plesk to have new email...