Recent content by tlgroup

UPDATE: I have a response from Plesk support to my host as follows: "I have received an update on this from the development team. Due to this tasks's scale, the fix was postponed from version 18.0.67 and it is now scheduled to be released within the next 3 months. Please keep an eye on the...

@scsa20 How exactly is expecting software we pay for to work properly being rude? I didn't insult anyone, merely conveyed facts, but yes I'm incredibly frustrated with Plesk support. The existing bug wasn't acknowledged to the OP until I brought it into the thread. Most users probably aren't...

@Sebahat.hadzhi I actually came here to see if there was an update to my original post last August (of course, nothing) and saw someone with the same issue, hence my dismay. I'm not implying anything other than as to enquire as to why this remains broken. Your support has had more than enough...

This is a known issue, the fact that @Sebahat.hadzhi hasn't acknowledged this is concerning. GMAIL does not work with auto responders. PPPM-12688. See my thread here: Auto Reply bug: ID PPPM-12688 This issue has been ongoing. I raised this over 6 months ago and it's still not fixed. Surely...

Is there any update on this? Why is it taking so long to fix such a basic fundamental feature? Now on 18.0.65 and still no sign of a fix and the end of the year is just around the corner now.

We raised an issue with our host regarding auto reply not working as intended i.e. auto reply is never received by Gmail (the biggest email provider!) and were told after Plesk support had inspected our server, "The auto-reply issue has been reported as a bug with ID PPPM-12688 which will be...