• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by tlgroup

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    Issue Problem with auto-replies

    UPDATE: I have a response from Plesk support to my host as follows: "I have received an update on this from the development team. Due to this tasks's scale, the fix was postponed from version 18.0.67 and it is now scheduled to be released within the next 3 months. Please keep an eye on the...
  2. T

    Issue Problem with auto-replies

    @scsa20 How exactly is expecting software we pay for to work properly being rude? I didn't insult anyone, merely conveyed facts, but yes I'm incredibly frustrated with Plesk support. The existing bug wasn't acknowledged to the OP until I brought it into the thread. Most users probably aren't...
  3. T

    Issue Problem with auto-replies

    @Sebahat.hadzhi I actually came here to see if there was an update to my original post last August (of course, nothing) and saw someone with the same issue, hence my dismay. I'm not implying anything other than as to enquire as to why this remains broken. Your support has had more than enough...
  4. T

    Issue Problem with auto-replies

    This is a known issue, the fact that @Sebahat.hadzhi hasn't acknowledged this is concerning. GMAIL does not work with auto responders. PPPM-12688. See my thread here: Auto Reply bug: ID PPPM-12688 This issue has been ongoing. I raised this over 6 months ago and it's still not fixed. Surely...
  5. T

    Issue Auto Reply bug: ID PPPM-12688

    Is there any update on this? Why is it taking so long to fix such a basic fundamental feature? Now on 18.0.65 and still no sign of a fix and the end of the year is just around the corner now.
  6. T

    Issue Auto Reply bug: ID PPPM-12688

    We raised an issue with our host regarding auto reply not working as intended i.e. auto reply is never received by Gmail (the biggest email provider!) and were told after Plesk support had inspected our server, "The auto-reply issue has been reported as a bug with ID PPPM-12688 which will be...
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