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Recent content by tollube

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    Issue Webmail Certificate unassigns automatically

    Does anyone have an idea why this is happening?
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    Resolved Cannot disable Spam Assassin

    Wanted to give a quick feedback. It seems like this fixed my problem. I hope at least - if there is any news I'll get back to you here. Thank you for your suggestions!
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    Resolved Cannot disable Spam Assassin

    Ah cool, not at least it says: "Received-Spf: pass" in the new Mail header. It did not return anything, when I ran the commands you provided. I will try this now - it sounds like it describes my problem...
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    Resolved Cannot disable Spam Assassin

    I'd love to make this setting but I can't because only one domain uses the antispamcloud service... Sadly with the new entry the message from that specific sender still lands inside the spam folder. There are very few senders that land in there, all other traffic seems valid.
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    Resolved Cannot disable Spam Assassin

    Sorry for the message above, I clicked the wrong button.... I was just coming back to post that it sadly didnt fix the issue but it makes sense, when the rule should be different. I set the rule you provided. They dont have two entries for "Received SPF" as the one I sent at the beginning...
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    Resolved Cannot disable Spam Assassin

    I was just coming back to post that it sadly didnt fix the issue but it makes sense, when the rule should be different. I set the rule you provided. Thanks for
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    Resolved Cannot disable Spam Assassin

    I got the "v=spf1 include:spf.antispamcloud.com -all" SPF rule on my external DNS. But that field you described is something between my plesk server and the spamcloud server I guess. I'll see if that fixes it and get back to you. But what I don't understand then is why all other emails seem to...
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    Resolved Cannot disable Spam Assassin

    I checked the iPad and it seems not to be the problem. I changed the password of the mailbox to make sure no device receives mails that I'm not aware of and set it up on two devices only. On the iPad I moved the conversation of the addresses marked as spam to the inbox folder but sadly it does...
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    Resolved Cannot disable Spam Assassin

    Thanks, thats what I thought. But I can't seem to find what moves these emails to spam. Webmail is Roundcube we are not using it, I checked anyway but there was nothing and Outlook/Thunderbird is not uses either. Just some Software that gets Mails by POP. But while typing this I just remembered...
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    Resolved Cannot disable Spam Assassin

    @Kaspar Thanks for your reply. Sure, here: Return-Path: <[email protected]> X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on www.mail.my-domain.de X-Spam-Level: X-Spam-Status: No, score=-101.9 required=8.0 tests=BAYES_00,DKIM_SIGNED...
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    Issue Webmail Certificate unassigns automatically

    Hello, I'm experiencing a bug where the lets encrypt certificate can be assigned to webmail or as placeholder but then unassigns itself after about an hour. If I create a new certificate or go to Mail settings > Webmail certificate and assign it again it works again for an hour. Any ideas how to...
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    Resolved Cannot disable Spam Assassin

    Hello, I use the external Spam Filter by Spam Experts N-Able and its working quite well. Emails of some specific senders however land in the spam folder on the server. In the Spam Experts Logs I can see that these Mails are recognized as valid mails and they are delivered to the Plesk Mail...
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    Question /cron/plesk.sh can't be created (how to create?)

    Hi, I tried to create a cron job that automatically updates the dns for a specific subdomain. However - the command "./cron/plesk.sh" when executed the first time created a directory "cron" with a file plesk.sh inside and the file had content. But I couldn't make Plesk run that file via the...
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