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Recent content by tonydsza

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    Issue php segfault caused server to hang

    Hello Over the weekend our Plesk server was dead, with a bunch of php segfault errors on the screen. We could not even look in via the console as machine was totally unresponsive so it had to be rebooted. Any recommendation on how we can troubleshoot what caused this php segfault issue?
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    Question Error when trying to change IP to dedicated

    We have a problem with our Plesk where a specific IP (which is used for our mail server and our CP IP) keeps being assigned to customers when they sign up. I try to make the IP address a dedicated IP but keep getting the error: annot change the type of IP address already allocated to a user...
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    Issue Plesk strangeness after restoring to new server

    We set up a new server and restored to the new server. I notice random strangeness in terms of ownership of services or customer accounts referring to other customer usernames. backup runs with user popuser nextcloud shows other customer domains (eg customer abc clicks on next cloud and sees...
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    Resolved Spam relayed through local server without authorisation

    Managed to solve this. I enabled spf in mail server settings to block spf failures and I included the IP address of my gateway mail scanner so that emails from the gateway scanner arrive on the plesk server.
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    Resolved Spam relayed through local server without authorisation

    Hello Our users are complaining about receiving spam email saying their PC has been compromised and bitcoin has to be paid. I have received these emails myself. The irony of this is that all email coming into the network is scanned by another server and then passed onto the Plesk mail server...
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    Question Yum error on Centos 7.9

    Hi @Nik G If I disable CItyFan repo and run yum update I don't see libpsl coming up on the update list. For some reason my libcurl needs libpsl
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    Question Yum error on Centos 7.9

    Hello @Nik G My version of curl and lib curl is curl-7.83.1-1.0.cf.rhel7.x86_64 libcurl-7.83.1-1.0.cf.rhel7.x86_64 yum -v repolist enabled shows: Failed to set locale, defaulting to C Loading "fastestmirror" plugin Loading "product-id" plugin Loading "rhsm-auto-add-pools" plugin Loading...
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    Question Yum error on Centos 7.9

    Hi When running yum update, I get the error below. How can I resolve? ---> Package plesk-php81-xml.x86_64 0:8.1.6-1centos.7.220513.0910 will be an update --> Running transaction check ---> Package libpsl.x86_64 0:0.7.0-1.el7 will be updated --> Processing Dependency: libpsl.so.0()(64bit) for...
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    Issue Onedrive backup fails

    I have had the same problem, back and forth with Plesk support for the last week. Re-adding credentials only works temporarily. Plesk found a bug and logged it under PPPM-12971
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