Recent content by Tosh

I am looking at setting Product Configuration in Partner Central to the "Notify about available updates but do not automatically install them" option. That will allow us to be notified via email and then install updates manually. Do you plan to circumvent this option and force updates?

TITLE: Plesk Migration Stacktrace Error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: CentOS 6 migrating to CentOS 7 - Onyx 17.8.11 on both PROBLEM DESCRIPTION: Plesk migration hangs on "Overall - Fetch configuration data from Plesk servers" message. STEPS TO REPRODUCE: Migration or resync...

Unfortunately the audit.log rotated. It rotates rather quickly keeping only around 2 days worth. We were notified of the issue three days after it started so it had already rotated out by then.

TITLE: Plesk Onyx 17.8.11 Update 46 dovecot issue PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: CentOS 7 - Plesk Onyx PROBLEM DESCRIPTION: Dovecot fails to save messages after the update. This has occured on 5 systems. A mix of hardware and VMs. All are running CentOS 7, and use Postfix and...

OS: ‪CentOS 6.9 (Final)‬ Product: Plesk Onyx Version 17.5.3 Update #20, last updated on Sept 1, 2017 02:07 PM Backup Manager hangs at 0% when attempting to perform a backup. I have searched through the forum and have tried various fixes. The issue was discovered when a migration was hanging...

The issue seems to return after a reboot. Found the following page while searching for an answer: https://support.plesk.com/hc/en-us/articles/115000064089-Unable-to-receive-emails-with-Dovecot-Error-userdb-lookup-connect-var-run-dovecot-auth-userdb-failed-Permission-denied The page has 4...

I apologize for the delay. I did not notice your response. In the interim I had tried making manual changes to apparmor. Those did not work. I then tried to remove apparmor lazily with a -y flag and it also remove Plesk (LOL). Rolled the VM all the way back to 12/8 (oldest backup I had that...

I recently noticed that no mail was arriving. Mail lost shows dovecot failing to deliver messages. This issue is mentioned in update#11 "On Ubuntu 16.04 x64 servers with Dovecot installed, mail could not be delivered if apparmor was enabled on the server. (PPP-26959)" Server is fully up to...

Short version: Security Advisor extension should add the generated Let's Encrypt certificate for the panel into the pool of certificates so that you can select it from the Tools & Settings > SSL/TLS Certificates page. Currently the certificate settings that are shown do not match what is in...

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Ubuntu 16.04.1 LTS‬ Plesk Onyx Version 17.0.17 Update #3, last updated on Oct 19, 2016 12:21 PM PROBLEM DESCRIPTION Unable to select the Let's Encrypt panel certificate to secure mail service. Tools & Settings > SSL/TLS Certificates >...

I'll assume this applies to version 12 as well... Nothing to see here. Move along. http://kb.odin.com/en/9193 How do I get technical support for Pinnacle Cart purchased from the Featured Applications Storefront? Article ID: 9193, created on Oct 22, 2010, last review on May 5, 2014 APPLIES...

I have tried installing Pinnacle Cart via the application catalog on two Plesk 12 servers. One running CentOS7, the other is CentOS6. In both cases the install fails with the same error. This is displayed on the install page: note that <doamin> is where the domain and install location were...