• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by trialotto

  1. T

    Issue Messages from a Plesk component appearing on root ssh console

    @TimReeves, The config settings in drweb_handler.conf are or should be barely relevant. The config settings in drweb32.ini should be relevant. Can you check that you have in drweb32.ini the following entries 1 - LogFileName = syslog 2 - SyslogFacility = Daemon and please note that...
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    Issue Messages from a Plesk component appearing on root ssh console

    @TimReeves I think that you should have a look at /etc/drweb/drweb32.ini and make sure that OutputMode = Quiet Also have a look at this : DRWeb logging to console If it is not OutputMode settings, then there might be some other culprits. Also, the recommendation to reinstall Plesk Antivirus...
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    Allow for FTP resume

    @realaaa@ I think that we have to avoid misunderstandings. The FTP client is essentially the "source", connecting to a "target" - the FTP server. To be precise, the "source" is actually a server upon which the FTP client resides - when referring to the "source", it is both the server and the...
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    Issue Connectivity issues in Ubuntu Server 22.04

    @ItsPerona After reinstalling systemd-resolved service, it is not recommended to edit /etc/resolv.conf directly, as @Raul A. indicated already. Please contact stratoserver first and ask them for the correct DNS resolvers that have to be added. When knowing the correct resolvers, then...
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    Issue Connectivity issues in Ubuntu Server 22.04

    @ItsPerona First of all, you should check the status - run the command : resolvectl status If the appropriate services are not running, then you should start them and inspect the contents of the resolv.conf files. Again, you should be aware of the fact that many files might be missing or...
  6. T

    Issue Connectivity issues in Ubuntu Server 22.04

    First of all, check whether you have the file /var/run/systemd/resolve/resolv.conf If you do not have that file, then your Plesk instance has not been installed properly. If you do have that file, then you are missing a symlink (the file /etc/resolv.conf is a symlink to aforementioned...
  7. T

    Input Enormous price increases yet again for 2025

    @bootted and especially @manni This statement is about right, but not entirely. In fact, the most cost effective solution and hence alternative is to (re-)create your own hosting solution with Apache, Nginx, some necessary services and scripts and a GUI for the hosting customers. Cost...
  8. T

    Question Setup Plesk behind a load Balancer

    @Airborne3d There are some basics to consider first, before starting the installation of a HA cluster. The statement is misrepresenting what actually is possible : (almost) every type of software can be installed WITHIN a cluster. Plesk is not different. However, Plesk itself does not...
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    Allow for FTP resume

    @realaaa@ and @xerex The statement obviously has an answer related to practical reasons. The additional ProFTPD config to resume file uploads has to be "possible" in the sense that at least the following criteria should be met : - the connection is not permanently broken, (and) - the FTP...
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    Issue Out of memory but plenty of memory

    @Franco The post by @mow should be read with attention. I did not want to dive into the "VPS pitfalls discussion", since I sincerely hoped that the recommendation to use a dedicated server would be sufficient. @mow is right though .......... and I can add that 1 - most virtualization...
  11. T

    Issue Out of memory but plenty of memory

    @Franco This statement are very indicative of the problems that you have. In essence, when tweaking the MySQL settings, one will easily get to 8GB of memory usage - your VPS is not sufficient. Please remove the [mysqld] innodb_buffer_pool_size=2GB innodb_log_file_size=512M...
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    Issue Out of memory but plenty of memory

    @Franco, This statement might seem reasonable, but the real truth is that you cannot figure out what the root cause of the problem is when using your VPS. After all, your host / VPS environment simply "stalls". In essence, a new dedicated server allows you to investigate the issue .... it...
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    Issue Mail are coming in really slow on Plesk server

    Yes, it might help. No, it is not certain to help. In essence, greylisting functionality is one of the major culprits within the Plesk environment. However, the DNSBL blacklist checks can also add to delays and/or the amount of mails (especially spam) can contribute to delays in mail...
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    Issue IP Access restriction - locked out of PLESK

    @weareimpulse It is not a good thing to (only) use the "Restrict Administrative Access" functionality. The best way is to setup Plesk Firewall extension with : 1 - SSH : allow access to IPs chosen, deny all others 2 - Plesk Panel : allow access to IPs chosen, deny all others and please...
  15. T

    Issue Out of memory but plenty of memory

    @Franco, It seems to be the case that your host server - upon which your vps resides - is causing issues. I am not sure whether you installed Plesk on a VPS or just run MariaDB on a virtual server. In theory and in practice, the solution from @pleskpanel should be sufficient : [mysqld]...
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