Recent content by watou

@custer, do you have any further information about the token and log messages part of the issue? Thank you.

Thank you, @custer; it worked exactly as you said after the passage of some time.

Using the panel.ini editor extension, the end of the file now contains this heading: [ext-wp-toolkit] appModeFeature = on integrationPluginUiModuleEnabled = false and yet, on opening the WP admin interface for one of my sites, the WP Toolkit UI is still present. Please inform me here what...

@custer, do you mean integrationPluginUiModuleEnabled = false in your advice above? Currently in the panel.ini editor, it shows a value of 1 , which I suspect means true as the current value? I'd really appreciate confirmation and perhaps a more verbose instruction on how to disable the WP...

Thank you for your reply. 1. While I can uninstall it from the WP Toolkit interface, pressing the trash can icon you circled above gives this warning: "Removing WP Toolkit plugin will disable features that depend on it (like Vulnerability Protection). This will also reduce the effectiveness of...

On Plesk Obsidian Web Pro Edition, Version 18.0.78 Update #2, my Wordpress sites all now have WP Toolkit on the admin menu, like it or not, but none of them actually work because of no access to the token they need to be refreshed. I say "like it or not" because I have WP admin users who should...

Installed and confirmed not seeing the crash. Thank you.

Server just upgraded to 1.4.0 of DigitalOcean DNS extension, can't use it as it throws PHP exception: Server Error 500 Digitaloceandns\League\OAuth2\Client\Grant\Exception\InvalidGrantException Grant "League\OAuth2\Client\Grant\RefreshToken" must extend AbstractGrant

Thank you for confirming that you've completely misunderstood all that I've said, and that I am not in fact losing my mind. All the best!

Perhaps you're misunderstanding me? I cannot see inside the Plesk source code for the settings/params it uses to talk to the external services, so no amount of reading up on the cloud storage provider's documentation is going to answer those questions. And when you share information here in...

I generally agree with what you're saying, @Kaspar, but in the case where a Plesk software component has chosen a setting or parameter that is not exposed in either the UI or the documentation, that can leave customers assuming incorrectly about an important aspect of their data security...

To reiterate the other part of my request, will Plesk consider documenting the way in which it pushes backup data to external services, so customers are not left wondering? There are choices embedded in your software components as to how this is done, which are not obvious and not reflected in...

When Plesk pushes backup data off the server to somewhere else, each specific software component doing the pushing ought to describe in detail in its documentation what it's doing, and the general consequences of doing so. For example, the Plesk-authored DigitalOcean Spaces extension, for...

Thank you for your explanation, @Kaspar, and for providing an example of the viability of the suggestion given in the documentation. Might I suggest improved wording in the documentation to include the new information you have provided for the benefit of future customers and prospects?

I believe my concerns are valid for those organisations that cannot tolerate the existence of unencrypted, off-site backups of customer data, but I see it is arguable for other organisations that already use cloud servers containing unencrypted customer data where another unencrypted copy in an...