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Recent content by wurzel

  1. W

    Parallels Panel key update deferral notification 11.0.9#55, valid license, 5224 open

    Today I got an update notice (which is a bit weird, as it's the same update as was already applied: #55) and it seems the license got renewed with this. I don't have any entries in the panel.log file that are corresponding to the key update, just a new info in the Panel startscreen that I'm able...
  2. W

    Parallels Panel key update deferral notification 11.0.9#55, valid license, 5224 open

    I used the info from http://kb.parallels.com/en/114797 to get some debug information from the update-keys plesk routine: # export PLESK_DEBUG=1 # /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f update-keys [Thu, 01 Aug 2013 13:22:44 +0200] > 0...
  3. W

    Parallels Panel key update deferral notification 11.0.9#55, valid license, 5224 open

    The new logging (priority 7) merely added 2 lines indicating the info-email sent by the system. 2013-08-01T06:25:42+02:00 DEBUG (7): KeyUpdate Subject: Parallels Panel key update deferral notification 2013-08-01T06:25:42+02:00 DEBUG (7): KeyUpdate Notify: Unable to update . An error occurred...
  4. W

    Parallels Panel key update deferral notification 11.0.9#55, valid license, 5224 open

    One more thing I tried, when writing [log] priority=7 into the /usr/local/psa/admin/conf/panel.ini file and then starting the command /usr/local/psa/bin/sw-engine-pleskrun -f /usr/local/psa/admin/plib/DailyMaintainance/update-keys.php creates the following entry: 2013-07-31T18:33:44+02:00...
  5. W

    Parallels Panel key update deferral notification 11.0.9#55, valid license, 5224 open

    Thanks for the info! Sadly, the logfile at /usr/local/psa/admin/logs/panel.log doesn't get any new entries when running the command /usr/local/psa/bin/sw-engine-pleskrun -f /usr/local/psa/admin/plib/DailyMaintainance/update-keys.php Also no return message is given after running it, but...
  6. W

    Parallels Panel key update deferral notification 11.0.9#55, valid license, 5224 open

    Hi! I'm having problems with the automatic license key renewal. The last time one month ago I checked for possible errors in the update process and then manually renewed the key by clicking on the retrieve key button in the panel and was hoping that the problem was now solved, but today the...
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