• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Please beaware of a breaking change in the REST API on the current Plesk release (18.0.62).
    Starting from Plesk Obsidian 18.0.62, requests to REST API containing the Content-Type header with a media-type directive other than “application/json” will result in the HTTP “415 Unsupported Media Type” client error response code. Read more here

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  1. Igor Losev

    Question Upgrade fail Plesk Onyx 17.8.11 a to solve

    In general downgrading performs with following: yum downgrade [package-name] But such way probably leads to new dependency conflicts which you will have to resolve. There is tricky workaround and it may be easier in your case: Resolved - Plesk Upgrade to 17.5.3 fails due to php-mysql
  2. Igor Losev

    Question Upgrade fail Plesk Onyx 17.8.11 a to solve

    Hi, @WShop ! There are components (like php-pdo-7.0.28-1.el6.remi.x86_64) of more recent php version 7.0 on the your system. Downgrade them first and try to install php-mysql again. UPD: could be useful: Unable to update Plesk: ERROR with rpm_check_debug vs depsolve psa-php5-configurator
  3. Igor Losev

    [PPPM-5479] Package Update Manager notification

    Hello, Tim I've confirmed that the issue exists. The issue ID is PPPM-5479. We will fix it in one of the nearest Plesk updates. Thank you for your input!
  4. Igor Losev

    Resolved License keys update error

    @Oliver Marugg Issue were fixed now. Could you recheck it? Thank you for reporting!
  5. Igor Losev

    Issue File Manager bug with uploading files to subfolders

    Hello @dedalx I confirm this issue as a bug: PPP-27075. We will fix it in one of the future updates. Thank you for reporting!
  6. Igor Losev

    Resolved License keys update error

    @Oliver Marugg, could you try to retrieve key once again? Issue is fixed now and such error should not appear any more.
  7. Igor Losev

    Resolved License keys update error

    Hi @Oliver Marugg , Be careful with debug mode. A lot of lines will be written to panel.log and this is not good for performance. It seems to me your Plesk instance is OK. We are investigating this issue at our key servers... I'll update status of it tomorrow. Thank you for reporting!
  8. Igor Losev

    Issue SRS not working

    To turn off SRS go to /etc/postfix/master.cf find line: plesk_virtual unix - n n - - pipe flags=DORhu user=popuser:popuser argv=/usr/lib64/plesk-9.0/postfix-local -f ${sender} -d ${recipient} -p /var/qmail/mailnames and add -s key to the end: plesk_virtual unix - n n - - pipe flags=DORhu...
  9. Igor Losev

    Issue SRS not working

    Hi @HostingNet , Try to turn it off and update your Plesk Onyx to latest MU #7: Bug related to SRS was fixed (search for PPPM-5227 at https://docs.plesk.com/release-notes/17.0/change-log/ ) I hope it will help you.
  10. Igor Losev

    Issue ERROR: Call to undefined function demo_version() (restart_services.php:19)

    Services Management feature was reworked in Onyx and there is no restart_services.php in it. Is your upgrade finished successfully?
  11. Igor Losev

    Resolved My recordless DNS zone will not filled with DNS template

    Hello @Oliver Marugg, Reseting DNS zone should help you to get default records back. Try "Reset to Default" button.
  12. Igor Losev

    Resolved Application Piwik installation ends with error

    Hello @Oliver Marugg, Uncaught Error: Call to undefined function mysql_connect() in /opt/psa/var/apspackages/apscatalogXwUnEw.zip6feec709-2bad-b8/cache/scripts/db-util.php:66 Looks like this application install-script uses deprecated mysql driver. It was deprecated since PHP 5.5 and removed in...
  13. Igor Losev

    Resolved FTP users have access to root directory on server

    @Raymond_Davelaar, this dirs were added to your webspace after "Web Hosting Access" -> "Access to the server over SSH" was selected as "/bin/bash (chrooted)". They are hardlinks from /var/www/vhosts/chroot/ and no copies or links from your filesystem root (/). You could select another access...
  14. Igor Losev

    Resolved [PPP-26499] Webmail & specified mailserver IP

    Bug ID is PPP-26499. We will fix it in one of next updates.
  15. Igor Losev

    Resolved [PPP-26499] Webmail & specified mailserver IP

    Hello, j00m I could reproduce the issue and confirm it as a bug. Thank you for reporting!
  16. Igor Losev

    Issue [PPP-26496] I am not able to recover a single object from a backup

    Hello, Alessandro Could you provide more details about this issue or step to reproduce? Are you trying to restore from backup made in Plesk 12.5? Are mailboxes affected only or other types of restoring items too?
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