• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. F

    Question Create Cron Task

    Hi, I created a script on my commands folder and add it to kernel file. Now I want to create a Cron Task for this script but I don't know which option should I use between 'Run a command' and 'Run PHP Script'. And I don't know exactly how to retrieve correct information to put inside these...
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    Issue php-fm issue after plesk component updgrade

    Thanks a lot Kaspar!! I changed handler from fpm to fast-cgi and my website turned online afterwards! Then should I keep the handler to fast-cgi?
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    Issue php-fm issue after plesk component updgrade

    Here are more detail on Plesk log: 2023-10-31 06:26:01 INFO: pum is called with arguments: ['--check'] 2023-10-31 06:26:01 ERROR: Update operation was locked by another update process (Plesk installer or pum). 2023-10-31 06:26:01 ERROR: Exited with returncode 100.: 0...
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    Issue php-fm issue after plesk component updgrade

    Hi, Since this morning, my website is offline because of php-fm issue. I discovered this error below and realized that occures juste after a plesk compent upgrade... Plesk Obsidian v18.0.55_build1800230919.07 os_Ubuntu 22.04 Error (2)No such file or directory: AH02454: FCGI: attempt to...
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    Question Can Plesk be DNS server?

    I added into Plesk DNS records all NS records that I have on Route 53 registrar except for SOA, I don't have this entry on Plesk.
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    Question Can Plesk be DNS server?

    I installed Amazon Route 53 extension and added my IAM credentials but not sure If I have to enable "Manage NS and SOA records"... Should I enter same SOA & NS entries into Plesk that I have on Route 53?
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    Question Can Plesk be DNS server?

    Hi, As I'm encoutered some issues with Route 53 and let's encrypt, and as my website files are hosted into Plesk, I'm wondering if Plesk could be set as DNS server.. If yes, how can I transfer my domain from Route 53 to Plesk? For more details about my need, I'm using Plesk with Lightsail and I...
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    Issue Could not issue an SSL/TLS certificate Plesk with Lightsail

    Hi Mark, Do you mean server hostname? Last time I change domain by mine that I owned, I was unable to connect again to my Plesk access afterwards. So I'm very reluctant to change server hostname this time. Maybe I did something wrong before when I changed the server hostname by mine but I don't...
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    Issue Could not issue an SSL/TLS certificate Plesk with Lightsail

    Hi, I'm using Plesk through AWS Lightsail and I wanted to reissue an SSL certificate with Let's encrypt but I'm getting issue below: I'm using AWS Route 53 as DNS server for my Public IP provided through Lightsail. I don't need wildcard certificate, just wanted to test the certificate...
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    Resolved Impossible to connect with customized URL

    @scsa20 Don't know how he did but one guy of my dev team resolved this issue...
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    Issue Plesk login page is not loading

    @jkunnel@orchidglobal. in any case, have you changed the hostname of Plesk and/or customized the url? I get this issue just after I changed the hostname of Plesk server.
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    Resolved Impossible to connect with customized URL

    FYI I disabled the access domain which could be origin of the issue: $ sudo plesk bin admin --disable-access-domain SUCCESS: Plesk is now accessible only over the port 8443. When I send the command to get the login URL, I'm getting this result: $ sudo plesk login...
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    Issue Plesk login page is not loading

    Both 8080 and 8880 are making same results for me
  14. F

    Issue Plesk login page is not loading

    I'm getting message ERR_EMPTY_RESPONSE with port 8080
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    Resolved Impossible to connect with customized URL

    Unfortunately, same result... Here are the ports open in my Lightsail instance
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    Resolved Impossible to connect with customized URL

    When I open SSH it's displaying something this: * Plesk Control Panel: https://13.xx.xxx.99 So when I try to connect using this IP, the browsers are loading during 30 seconds and display ERR_CONNECTION_TIMED_OUT When I run command sudo plesk login I'm having this result displaying my domain...
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    Issue Plesk login page is not loading

    Hi, I'm getting exactly same issue. Have you found a solution?
  18. F

    Resolved Impossible to connect with customized URL

    Hi, I got an instance with Amazon Lightsail (Ubuntu) running with Plesk. My domain is managed through Amazon Route 53. I changed the URL of plesk by plesk.mydomain.com I created a record (A) in Route 53 to link subdomain plesk.mydomain.com with my IP address used by Plesk. I installed let's...
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